6/10 Okay
Carol V.
9 September 2024
Large condo in a great location
Overall, we enjoyed our 5 day stay. The property was as described pretty much, but needs maintenance and carpet/blinds replaced . The location was perfect. I was here for a golf tournament and the last 2 days were spent with friends in Petoskey.
The check in directions were clear. But having a key lock box with only 1 key proved to be an issue. Upon arriving we were able to get the key. I put it in my purse and took in my first load of luggage, leaving my purse inside.As I went back out to my car the door shut behind me and we were locked out😳!
I was able to reach someone from Vacasa and she had a local man call to help. Given he was not close by we were wondering what was going to happen next.. While waiting I decided to walk around and check the sliders to see if maybe they were unlocked. Lucky for us , it was so we could gain access. Not good knowing the place had been unlocked for however long. Would definitely recommend more than 1 key.
Another issue was that the heating/AC thermostat was not working. Upon entering it was already at 66 degrees inside. My husband tried to set the temperature up but it kept getting colder, while the upstairs was rather warm. The upstairs thermostat didn’t seem to work at all. We had to turn the system off/on to regulate the temp.The units system needs to be repaired.
We were suppose to be able to use the pool but never did locate a key card for entrance. I called Vacasa but never got that issue resolved so never used it.
Carol V.
Stayed 4 nights in Aug 2024