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Novotel Pekanbaru

4.0 star property
Hotel in Pekanbaru with a health club and spa services

Choose dates to view prices

Photo gallery for Novotel Pekanbaru

Outdoor pool
Lounge
Exterior
Snack bar
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Breakfast available
  • Gym
The current price is AED 190
AED 229 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Free bottled water
Minibar
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | View from room

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Free bottled water
Minibar
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Superior Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Hair dryer
Free bottled water
Minibar
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Hair dryer
Free bottled water
Minibar
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 Double Bed, Balcony

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Hair dryer
Free bottled water
Minibar
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony

Deluxe Room, 2 Twin Beds, Balcony | Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Twin Beds, Balcony

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Hair dryer
Free bottled water
Minibar
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Pool

FOX Hotel Pekanbaru

  • Pool
  • Spa
  • Parking included
  • Free WiFi
7.4 out of 10, Good, (8)
The price is AED 111
AED 134 total
includes taxes & fees
2 Mar - 3 Mar
FOX Hotel Pekanbaru

About the neighborhood

Map
Jalan Riau No 59, Pekanbaru, Riau, 28154

What's nearby

  • Ciputra Seraya Mall - 2 min walk
  • Pekan Baru Mall - 4 min drive
  • SKA Mall - 5 min drive
  • Great Mosque of An-Nur - 5 min drive
  • Riau University - 7 min drive

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 30 min drive

Restaurants

  • ‪Kedai Kopi Kimteng Mal Ciputra Seraya - ‬4 min walk
  • ‪Warung Merry - ‬4 min walk
  • ‪Food Exchange - ‬2 min walk
  • ‪Cabe Merah - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Novotel Pekanbaru

Upscale hotel
At Novotel Pekanbaru, you can look forward to a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Food Exchange, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Meeting rooms, multilingual staff, and a porter/bellhop
Room features
All 150 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • 40-inch LED TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: IDR 108900 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Food Exchange
  • Molecule Gastro

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space (10549 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 400000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 108900 per person
  • Airport shuttle fee: IDR 100000 per room (one-way)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Novotel Pekanbaru Opening May 2016 Hotel
Novotel Pekanbaru Opening May 2016
Novotel Pekanbaru (opening March 2016)
Novotel Pekanbaru Hotel
Novotel Pekanbaru (Opening May 2016)
Novotel Pekanbaru Hotel
Novotel Pekanbaru Pekanbaru
Novotel Pekanbaru Hotel Pekanbaru

Frequently asked questions

Does Novotel Pekanbaru have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Novotel Pekanbaru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Pekanbaru?

Self parking is free at this property.

What time is check-in at Novotel Pekanbaru?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Novotel Pekanbaru?

Check-out is at noon.

Does Novotel Pekanbaru provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 100000 per room applies.

Where is Novotel Pekanbaru located?

Situated in Pekanbaru, this hotel is within a 10-minute walk of Ciputra Seraya Mall and Raya Mosque. Riau Cultural Park and Balai Adat Daerah Riau are also within 2 mi (3 km).

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Novotel Pekanbaru Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 44 out of 97 reviews
Rating 8 - Good. 35 out of 97 reviews
Rating 6 - Okay. 12 out of 97 reviews
Rating 4 - Poor. 5 out of 97 reviews
Rating 2 - Terrible. 1 out of 97 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thian Chye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean comfortable and conveniently located next to Ciputra Mall
Stayed 1 night in May 2023

8/10 Good

Klas

Liked: Cleanliness, staff & service, room comfort
Good location.
Convenient hotel with good location. The sound from the corridor is a bit loud. Or maybe just the people that are load. Great breakfast. Very much a standard hotel without surprises. GF. Have a nice pool.
Stayed 1 night in Jun 2022

10/10 Excellent

susan ann

Liked: Cleanliness, staff & service
During booking..requested NON SMOKING room but was given smoking room. Was assured by Front Desk..room was sanitize 3X but cigarettes smells still lingers.
Stayed 1 night in Jul 2024

6/10 Okay

GIM SHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chiller is not working
Stayed 2 nights in May 2024

8/10 Good

Bradley

Stayed 1 night in Nov 2024

8/10 Good

Kazuto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Seoung Kwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kazuto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

willvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Lee Chien

Stayed 2 nights in May 2024

8/10 Good

CHAN YOUNG

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Tan

Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Ahmet Serkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Lee Chien

Stayed 1 night in Feb 2024

10/10 Excellent

Windra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and friendly staffs!
Stayed 3 nights in Jun 2022

10/10 Excellent

Lee Chien

Stayed 1 night in May 2022

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

imelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

myung jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Hak Sub

Liked: Cleanliness, staff & service
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Stayed 1 night in Jan 2021

8/10 Good

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

Alexander Thomas

Stayed 2 nights in Dec 2020

6/10 Okay

myung jin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2020