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"staff were a great help and the room spotless"

"The bed and pillows were amazing. The bed was like sleeping on fluffy clouds. We shall definitely book with Sofitel again in the future. The only thing missing was a magnified mirror in the bathroom, otherwise an amazing stay. Thankyou"

"Exceptional "

"Lovely hotel. Great location. Clean. All the items you could need in the room"

"Although the surrounding area has nothing, other than the airport, to look at, the location is perfect for flyers leaving from terminal2. The staff are excellent and courteous. They also keep the facility clean and ready for guests. Some furnitures need replacement/renovation. The showering area is annoying because it is impossible to stop showering water splashing into the outer area. Replacing the glass partition with sliding shower door will overcome the proble. I am not a friend of the modern concept of open shelf’s and doorless closet, but they are functional."

"Stayed one night prior to flying out of Gatwick. Staff very friendly and professional. Room clean and comfortable. No issues - would stay here again."

"Great rooms and breakfast."

"The bed was the best ever! Staff was outstanding."

"Room was spotless. The staff at reception were really helpful. I arrived in the early evening and the departure was really early. Everything worked out as planned."