Ostal Pau Université - Sure Hotel Collection by Best Western

2.5 star property
Escape to a tranquil oasis with an on-site garden or indulge in some retail therapy at the shopping mall.

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Photo gallery for Ostal Pau Université - Sure Hotel Collection by Best Western

Family Room, Multiple Beds, Non Smoking (Shower Only) | Individually decorated, individually furnished, desk, laptop workspace
Daily buffet breakfast (EUR 9.90 per person)
Reception
Exterior
Daily buffet breakfast (EUR 9.90 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Parking included
  • Breakfast available
  • Free WiFi
The current price is AED 230
AED 262 total
includes taxes & fees
7 Mar - 8 Mar

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Room options

Available filters for rooms
Showing 7 of 7 rooms

Comfort Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds, Non Smoking (Shower Only)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Ceiling fan
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Family Room, Multiple Beds, Non Smoking, Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Ceiling fan
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking, Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Non Smoking, Ground Floor (Twin bed on request)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Ceiling fan
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

About the neighborhood

Map
38 Rue Ronsard, Pau, Pyrenees Atlantiques, 64000

What's nearby

  • Zenith de Pau - 4 min drive
  • Palais Beaumont - 6 min drive
  • Boulevard des Pyrenees - 7 min drive
  • Château de Pau National Museum - 7 min drive
  • Stade du Hameau - 7 min drive

Getting around

  • Pau Station - 12 min drive
  • Pau (PUF-Pau - Pyrenees) - 15 min drive

Restaurants

  • ‪Cafétéria Tempo Resto - ‬6 min walk
  • ‪Quick - ‬4 min walk
  • ‪KFC - ‬7 min walk
  • ‪Burger King - ‬7 min walk
  • ‪Au Bureau Pau Université - ‬8 min walk

About this property

Ostal Pau Université - Sure Hotel Collection by Best Western

Hotel near Zenith de Pau
Located close to Palais de Sports de Pau and Hippodrome de Pau, Ostal Pau Université - Sure Hotel Collection by Best Western provides a terrace, a shopping mall on site, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and a restaurant.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and access to a nearby health club
  • Express check-out, express check-in, and smoke-free premises
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and offices.
Extra conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with shower/tub combinations and hair dryers
  • Wardrobes/closets, highchairs, and cable channels

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 7:30 AM–10:00 AM on weekends: EUR 9.90 for adults and EUR 5.90 for children
  • 1 restaurant

Things to do

  • Access to nearby health club
  • Bicycle rentals
  • Shopping mall

Family friendly

  • Highchair
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Office
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The front desk hours vary at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 6.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per day
Cribs (infant beds) are available for EUR 6.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.13 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 5.90 for children
  • Pet fee: EUR 6.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 6.0 per day
  • Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

l'Hôtel Hotel Pau
l'Hôtel Pau

Frequently asked questions

Is Ostal Pau Université - Sure Hotel Collection by Best Western pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Ostal Pau Université - Sure Hotel Collection by Best Western?

Self parking is free at this property.

What time is check-in at Ostal Pau Université - Sure Hotel Collection by Best Western?

Check-in start time: 5:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Ostal Pau Université - Sure Hotel Collection by Best Western?

Check-out is at 10:30 AM. Late check-out is available for EUR 30 (subject to availability).

Where is Ostal Pau Université - Sure Hotel Collection by Best Western located?

Located in Le Hameau, this hotel is within 2 mi (3 km) of Palais de Sports de Pau, Zenith de Pau, and Hippodrome de Pau. Palais Beaumont and Boulevard des Pyrenees are also within 3 mi (5 km).

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Ostal Pau Université - Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 81 out of 254 reviews
Rating 8 - Good. 133 out of 254 reviews
Rating 6 - Okay. 34 out of 254 reviews
Rating 4 - Poor. 6 out of 254 reviews
Rating 2 - Terrible. 0 out of 254 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

nathalie

Liked: Staff & service
Juste correct
Bien au premier abord mais finalement les joints de la vitre sur la baignoire sont sales Dommage Salle petit déjeuné dans l entrée bof Personnel très agréable et accueillant
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literie propre et confortable Le personnel est tres accueillant et de bon conseil
Stayed 1 night in Sep 2024

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nickel
Acceuil sympa et professionnel. Chambre propre et agreable. Bonne adresse pour les deplacements professionnels
Stayed 1 night in Aug 2024

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jhony

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel très confortable, le personnels très sympathique, petit déjeuner complet, les chambres très confortable. Je recommande les yeux fermés, et bien sur je reviendrai.
Stayed 1 night in Aug 2024

8/10 Good

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J’espérais mieux
Nous avons été reçus par un monsieur très sympathique à l’accueil, la chambre était petite mais très propre dommage qu’il y ait de la moquette partout (chambre, couloir, escalier), la climatisation était très bruyante on a été obligé de l’éteindre Et enfin, le petit déjeuner à volonté était très restreint, les quantités peu importantes, le choix limité, on osait à peine se servir , quel dommage
Stayed 1 night in Jul 2024

10/10 Excellent

Chanh phirak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

nancy

Disliked: Staff & service, property conditions & facilities
Das Frühstück war eine Katastrophe. Kleine schlechte Auswahl. Käse und Wurst lagen im warmen, sodass die Wurst schon eine ecklige Farbe annahm und unapetitlich aussah. Frühstück würde ich in dieser Unterkunft nicht empfehlen. Geht lieber irgendwo frühstücken. Hotel war umgeben von Parkplätzen, Abends war es laut bei offenen Fenster. Vom Hotel konnte man gut in die innen Stadt fahren. Im ganzen hat das Hotel nicht dem entsprochen wie ausgeschrieben. Leider
Stayed 3 nights in Jul 2024

10/10 Excellent

Clément

Stayed 1 night in Jul 2024

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Personnel accueillant et bienveillant. Le service est au top, l’hôtel est bien situé. Chambre au top tout comme le reste de l'hôtel.
Stayed 1 night in Jun 2024

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

CHRISTOPHE

Stayed 1 night in Jun 2024

6/10 Okay

Pierre-Louis

Disliked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Christohe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Philippe

Stayed 1 night in Mar 2024

8/10 Good

Christophe

Liked: Cleanliness, property conditions & facilities, room comfort
Pau
RAS
Stayed 1 night in Feb 2024

8/10 Good

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Pierre

Stayed 2 nights in Oct 2023

4/10 Poor

Adnane

Stayed 1 night in Nov 2023

10/10 Excellent

Samuel

Stayed 1 night in Nov 2023

8/10 Good

Georges

Stayed 1 night in Nov 2023

8/10 Good

Hanene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

jean-luc

Stayed 1 night in Nov 2023

8/10 Good

Annabel

Stayed 3 nights in Oct 2023