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"Breakfast was impressive, gym and pool were great, staff are very friendly. I forgot my phone adapter so the hotel loaned me one then the concierge drove me to the store so I could buy one. That is going above and beyond my expectations! "

"Staff not fully trained doing checked in, all the details booking information provided still not be able to get the room in time "

"Had a very nice stay at the new Hyatt Place Makassar. The room was very nice. The breakfast Buffett was great….amazing selection and presentation of local and western food. The staff was friendly, helpful and professional."

"Good locations. Great service especially the security team who help us parked the car as carpark spot was limited. They provide kind a valet services without extra charge. I would be perfect if the staff can provide 2 swipe cards per room instead 1. It’s bit hassle to move around the hotel especially with other family member were in different level."

"the checkin was super easy and smooth.. front desk clerk came and opened the door upon arrival, big smile on his face and from then on i had a new friend in Makassar.. any questions i just asked him and not only did he answer them but would tell me better way or place than what i was thinking.. the food in the restaurant as well as the service was perfect.Coto Makassar huge sreving and just ENAK.. "