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ASHLEE Plaza Patong Hotel & Spa

4.0 star property
Family-friendly hotel with 3 outdoor pools and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ASHLEE Plaza Patong Hotel & Spa

3 outdoor pools
Exterior
32-inch LCD TV with satellite channels, TV
View from room
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Parking included
    Parking included
  • Room service
    Room service
The price is AED 169
AED 206 total
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Twin Bed

Minibar, in-room safe, individually furnished, desk

Superior Twin Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Bed

Minibar, in-room safe, individually furnished, desk

Deluxe Twin Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Bed

Deluxe King Bed | View from room

Deluxe King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive One Bedroom

Executive One Bedroom | Minibar, in-room safe, individually furnished, desk

Executive One Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Bed

Superior King Bed | Minibar, in-room safe, individually furnished, desk

Superior King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view
Baan Yuree Resort and Spa
Pool
Spa
Kids pool
Parking included
7.4 out of 10, Good, (222)
The price is AED 194
AED 231 total
includes taxes & fees
26 Nov - 27 Nov
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About the neighborhood

Map
34/50-57, Prachanukhro Road, Patong, Phuket, 83150

What's nearby

  • Simon Cabaret - 4 min walk - 0.4 km
  • Patong Beach - 11 min walk - 1.0 km
  • Jungceylon Shopping Center - 19 min walk - 1.6 km
  • Central Patong - 20 min walk - 1.7 km
  • Bangla Road - 2 min drive - 1.8 km

Getting around

  • Phuket Intl. Airport (HKT) - 60 min drive

Restaurants

  • ‪The Zula Phuket - Turkish, European & Thai Cuisine - ‬3 min walk
  • ‪Coffee Mania - ‬3 min walk
  • ‪ครัวไม้ไผ่ - ‬5 min walk
  • ‪Ali Baba - ‬3 min walk
  • ‪Coffee Mania House - ‬3 min walk

About this property

ASHLEE Plaza Patong Hotel & Spa

Upscale family-friendly hotel near Patong Beach
Jungceylon Shopping Center and Bangla Road are located near ASHLEE Plaza Patong Hotel & Spa, which provides a poolside bar, a rooftop terrace, and a garden. Treat yourself to spa services, such as a body scrub, a massage, or aromatherapy. The on-site restaurant, Bistro (All Day Dining), features kids' meals and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • 3 outdoor pools and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a front-desk safe, and a computer station
  • A banquet hall, a porter/bellhop, and concierge services
Room features
All guestrooms are individually furnished, and include comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 32-inch LCD TVs with satellite channels
  • Balconies, refrigerators, and daily housekeeping

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: THB 450 for adults and THB 225 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Bistro (All Day Dining)
  • Bar Lounge

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness center
  • Spa services

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 800.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 1200
  • New Year's Eve (31 December) Gala Dinner per child: THB 600 (from 4 to 11 years old)
  • Gala Dinner on 24 January per adult: THB 500
  • Gala Dinner on 24 January per child: THB 300 (from 4 to 11 years old)
  • Gala Dinner on 25 January per adult: THB 500
  • Gala Dinner on 25 January per child: THB 300 (from 4 to 11)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children
  • Rollaway bed fee: THB 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Citin Plaza
Citin Plaza Hotel
Citin Plaza Patong
Citin Plaza Patong Hotel
Citin Plaza Patong Hotel & Spa By Compass Hospitality Phuket
ASHLEE Plaza Patong Hotel
ASHLEE Hotel
ASHLEE Plaza Patong
The ASHLEE Plaza Patong Hotel & Spa Phuket

Frequently asked questions

Does ASHLEE Plaza Patong Hotel & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is ASHLEE Plaza Patong Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at ASHLEE Plaza Patong Hotel & Spa?

Self parking is free at this property.

What time is check-in at ASHLEE Plaza Patong Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ASHLEE Plaza Patong Hotel & Spa?

Check-out is at noon.

Where is ASHLEE Plaza Patong Hotel & Spa located?

This family-friendly Patong hotel is located near the beach, within a 15-minute walk of Nanai Road and Patong Beach. Bangla Road and Jungceylon Shopping Center are also within 1 mi (2 km).

ASHLEE Plaza Patong Hotel & Spa Reviews

Reviews

6.8
Rating 10 - Excellent. 47 out of 357 reviews" "
Rating 8 - Good. 140 out of 357 reviews" "
Rating 6 - Okay. 91 out of 357 reviews" "
Rating 4 - Poor. 44 out of 357 reviews" "
Rating 2 - Terrible. 35 out of 357 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marc, St Albans Park

Liked: Cleanliness, staff & service, amenities
Very handy to Malin Market (1 min walk) Quiet location, clean rooms.
Stayed 10 nights in Jul 2023

6/10 Okay

Manuel Guajardo

Liked: Staff & service
The property overall Was OK. Wi-Fi connection was not the best.
Stayed 12 nights in Feb 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2020

2/10 Terrible

Judy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
It’s terrible because they can’t speak English and coominication is very hard. I have to wait for the manager to explain myself because I have problem. There is no microwave and plates to use. I don’t think that hotel is terrible nothing in there! Don’t want to come back there.
Stayed 8 nights in Mar 2020

6/10 Okay

shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok.
It a nice hotel but the area sucks. Their food is awful. No service at the pool. The amount of motor bikes reving their engines at all hours of the night. I got mo sleep.. the staff was awesome very friendly but they need to speak more english.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveler

Stayed 16 nights in Feb 2020

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
budget friendly hotel
Good hotel close to OTop Market. Night markets close. Roof to pool doesn’t offer much shade but it’s a nice pool. Self serve laundry is cheap, 80Baht and detergent and softener provide. Decent breakfast . Beach is about a 18 minute walk.
Stayed 15 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The attitude of the staff are poor! They are not helpful at all! I broke a glass and asked them to replace for me at night. They didn’t respond even if I asked for three more times. In the next morning, a new glass came together with a 40b bill. Nobody say anything to you but a bill on the table. One more thing which is very ridiculous is that they fold the towels on the floor right beside the elevator. That’s the towels that all the guests use everyday. Is it a joke? I will not stay here again and I will not recommend this hotel to anybody!
Stayed 6 nights in Feb 2020

6/10 Okay

Miles

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 10 nights in Feb 2020

10/10 Excellent

Susanna Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very kind and helpful. Would love if pool was open later, but this is all, everything else was very good.
Stayed 4 nights in Feb 2020

6/10 Okay

Bob, Carmarthen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
I found the air conditioning fans in the alleyway outside my balcony door extremely loud causing a lack of sleep ! also the white Silicon sealant in the shower was covered with black mould
Stayed 13 nights in Jan 2020

2/10 Terrible

m

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service pictures on the website misleading and unimpressed not clean
Stayed 15 nights in Jan 2020

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and close to everything. The market was very close by and the staff was helpful.
Stayed 4 nights in Jan 2020

2/10 Terrible

Berkant

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Do stay
Pretty bad hotel staff was rude and the pool is nothing like in the picture
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveler

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Firstly, we had roaches in our first room. We told the staff, to which they moved us to the room next door. It also had roaches.. they where in the bathroom all of the ceilings and almost every corner of the room. I have tons of photos and videos of this. We complained once again and they finally moved us to the main building. This brings me to my second point. When you book this hotel, they do not tell you that there is more then one building. The main building has all the main amenities. This isn’t a big deal to be honest. But it is one one of the buildings is full of roaches..
Stayed 5 nights in Dec 2019

10/10 Excellent

Hariz, Malaysia

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant has halal certificate from Government of Thailand. Easy access to market to buy some souvenirs.
Stayed 2 nights in Dec 2019

8/10 Good

dunia

Traveled with group
Liked: Cleanliness
Location was great. Just a few things need to be improved Not all lights in our room were working we reported it & nothing got fixed. Powerpoints weren’t working Clean hotel however they were delayed in making up our rooms daily. Our sliding door to the balcony wouldn’t open the whole way. Staff spoke very little English hard to communicate Pool was never attended at any time of the day. Not a place I’d stay at again
Stayed 9 nights in Nov 2019

4/10 Poor

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Them messed up on first night hence did not get sleep or have a room. Neither did i have wifi for the duration otherwise staff were pleasant Vikas
Stayed 8 nights in Nov 2019

4/10 Poor

Kelisha

Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Property was good staff excellent only problem no shelter on roof pool fot shade.
Stayed 8 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was truely value for money. Me and my partner stayed there for 4 nights, it was really wonderful to stay with Ashlee, cannot expect any more interms of hotel. We wish if the hotel also had tour desk to assist with the guest. We approached couple in front of the hotel, they were not great, found out later we were charged higher than the usual rates.
Stayed 4 nights in Sep 2019

6/10 Okay

Camilo

Traveled with family
The Phuket experience
The location is good , the internet does not work in the rooms and the service is not the best . The hotel is old the pool area is not very clean
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
Stayed 2 nights in Aug 2019

8/10 Good

Abhilash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019