Residences in Pas-de-Calais

"Query the room for disabled visitors with walk in shower. had to go in the lift walk the length of the hotel and down in lift to access room 301. Very happy with reception who were very willing to change our original room to one with the walk-in shower.. my only query is why you had to go up along and down to access this room. Otherwise, everything perfect, thank you.."

"This is a great, high caliber hotel. Service was friendly and relaxed, but exacting. Will definitely stay again. "

"The staff was extremely friendly and helpful to us. Making sure we er geaded to the right free busses. We had dinner 1 night in their restaurant. It was delicious and reasonably priced fir a hotel!"

"Good sized family room with 2 double beds. Very clean and smart. Reception staff were very friendly and helpful. Drinks available at the bar. We didn't have breakfast, but it is on offer, with kids eating free per paying adult. A short walk away was a selection of restaurants for dinner. There appeared to be a range to suit all budgets/tastes, but we went cheap and cheerful at Pizza Royal (which I'd recommend). The car ferry terminal was only a 5-10 minute drive away, so the hotel was great for our overnight stay. To note, secure parking is available at £12/night. However, plentiful, free on-road parking right outside the hotel. Area felt safe (as it can be) to leave our car outside. We would definitely use this hotel again. "

"4 night stay in late February. We booked a 2 bed apartment( 1 double and small room with bunk beds). Had corner balcony overlooking the Liane river towards town. Heating worked a treat intact had to open windows to cool down. Reception staff were very friendly and helpful, resolved an issue with broken hair dryer swiftly. Booked parking for our stay in the underground car park belonging to Evancy. Checkout is usually 10.00 but we paid the extra to extend until 14.00. deposit taken on arrival was back in my account by the evening of our return home. Apartment is a15 min stroll into main shopping/ restaurant area. A longer steep uphill trek to the walled town ( approximately steady 30 mins."

"The reception was excellent, he made us very welcome indeed. "

"Excellent stay. Hôtel was very clean. Large room and oversized shower in bathroom. Friendly reception and bar staff. Well placed for walking into the main squares of Arras. Would recommend. "

"Friendly helpful staff who spoke good English when my French failed me; excellent breakfast."

"It was great!"