See all properties
Save

Grand Hotel Eden

Luxury spa hotel near Lake Lugano

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Grand Hotel Eden

Indoor pool, pool umbrellas, sun loungers
Exterior
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe
Reviews
8.0

Very good

Popular amenities

  • Free airport shuttle
    Free airport shuttleFree airport shuttle
  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Breakfast included
    Breakfast includedBreakfast included
  • Parking available
    Parking availableParking available
  • Hot Tub
    Hot TubHot Tub

Explore the area

Map
RIVA PARADISO,1, LUGANO, LUG, 6900
  • Popular LocationLAC Lugano Arte e Cultura12 min walk
  • Popular LocationVia Nassa14 min walk
  • Popular LocationLake Lugano5 min drive
  • AirportLugano (LUG-Agno)13 min drive

Room options

Deluxe Double or Twin Room, Lake View

Highlights

Balcony
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Shower/tub combination
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double or Twin Room, Lake View

Highlights

Balcony
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Shower/tub combination
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Single Room, Lake View

Highlights

Balcony
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Shower/tub combination
  • 30 sq m
  • Lake view
  • Sleeps 1
  • 1 Twin Bed

Superior Single Room, Partial Lake View

Highlights

Balcony
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Shower/tub combination
  • 30 sq m
  • Partial lake view
  • Sleeps 1
  • 1 Twin Bed

Superior Single Room, Partial Lake View

Highlights

Balcony
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Shower/tub combination
  • 30 sq m
  • Partial lake view
  • Sleeps 1
  • 1 Twin Bed

Deluxe Single Room, Lake View

Highlights

Balcony
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Shower/tub combination
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 1 Twin Bed

Junior Suite, Lake View

Highlights

Balcony
Separate sitting area
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Sofa bed
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Junior Suite, Lake View

Highlights

Balcony
Separate sitting area
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Sofa bed
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Double or Twin Room, Partial Lake View

Highlights

Balcony
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Shower/tub combination
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Double or Twin Room, Partial Lake View

Highlights

Balcony
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Shower/tub combination
  • 30 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Paradiso

Located in Paradiso, Grand Hotel Eden is in the city center and on the waterfront. Art Museum Lugano and Giancarlo and Danna Olgiati Collection are cultural highlights, and travelers looking to shop may want to visit FoxTown Factory Stores and Via Nassa. Looking to enjoy an event or a game while in town? See what's happening at Pista La Resega or Maccagno Stadium. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and mountain biking.
Visit our Paradiso travel guideOpens in a new window

What's nearby

  • LAC Lugano Arte e Cultura - 12 min walk
  • Via Nassa - 14 min walk
  • Piazza della Riforma - 3 min drive
  • Palazzo dei Congressi - 4 min drive
  • Lake Lugano - 5 min drive

Getting around

  • Lugano Funicular Station - 3 min drive
  • Lugano-Paradiso - 5 min walk
  • Lugano (LUG-Agno) - 14 min drive

Restaurants

  • ‪Ristorante Pizzeria Tivoli - ‬1 min walk
  • ‪I Due Sud - ‬5 min walk
  • ‪OK-Bar - ‬11 min walk
  • ‪Lido Riva Caccia - ‬6 min walk
  • ‪Restaurant META - ‬3 min walk

About this property

Grand Hotel Eden

Luxury hotel by the lake
Grand Hotel Eden is located close to Lake Lugano, and provides a free breakfast buffet, a free roundtrip airport shuttle, and 18 holes of golf. Active travelers can enjoy Pilates at this hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a facial, or a detox wrap. The on-site restaurant, Oasis, offers breakfast, lunch, dinner, and al fresco dining. Yoga classes are offered at the health club; the property also has a rooftop terrace, a garden, and dry cleaning/laundry services. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and outdoor pool access nearby, with sun loungers and pool umbrellas
  • Free self parking, plus valet parking (surcharge)
  • Free train station pick-up, free bicycle rentals, and express check-in
  • A 24-hour front desk, meeting rooms, and massage treatment rooms
Room features
All 115 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like late night room service and free WiFi.
More amenities include:
  • Frette Italian sheets, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with designer toiletries and bidets
  • Flat-screen TVs with premium channels
  • Balconies and phones

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (CHF 25 per night)
  • Free roundtrip airport shuttle
  • Airport shuttle on request
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Oasis
  • Zattera

Things to do

  • 18 holes of golf
  • Access to nearby outdoor pool
  • Fitness center
  • Free bicycle rentals
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa services
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Babysitting services
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3444 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Elevator

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Shower/tub combination

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Express check-in available
Minimum check-in age: 18

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between January 1 and March 6.

Access methods

Staffed front desk

Pets

Pets allowed
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: CHF 25 per night
  • Rollaway bed fee: CHF 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Eden Grand Hotel
Grand Eden
Grand Eden Hotel
Grand Eden Paradiso
Grand Hotel Eden
Grand Hotel Eden Paradiso
Hotel Grand Eden
Grand Hotel Lugano
Grand Hotel Eden LUGANO
Grand Eden LUGANO
Grand Hotel Eden Hotel
Grand Hotel Eden LUGANO
Grand Hotel Eden Hotel LUGANO

Frequently asked questions

Does Grand Hotel Eden have a pool?

Yes, this property has an indoor pool and outdoor pool access.

Is Grand Hotel Eden pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at Grand Hotel Eden?

Self parking is free at this property.

Does Grand Hotel Eden provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Grand Hotel Eden located?

Located in the heart of Paradiso, this luxury hotel is 0.4 mi (0.6 km) from Art Museum Lugano and 1.6 mi (2.6 km) from Lake Lugano. Giancarlo and Danna Olgiati Collection and MASILugano Museum of Art of Italian Switzerland are also within 15 minutes. Lugano-Paradiso is 5 minutes by foot and Lugano Funicular Station is 24 minutes.

Grand Hotel Eden Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 52 out of 149 reviews" "
Rating 8 - Good. 63 out of 149 reviews" "
Rating 6 - Okay. 21 out of 149 reviews" "
Rating 4 - Poor. 8 out of 149 reviews" "
Rating 2 - Terrible. 5 out of 149 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

richard, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location on the lake in Lugano
A lovely hotel but great staff and location. good facilities and great view from our bedroom.
Stayed 5 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near lake lugano
Great experience, staff is very friendly and accommodating. Centered very close to lake lugano and san salvatore. The only drawback was old air conditioning which was not enough during day time. Would love to stay here again in future.
Stayed 2 nights in Jul 2017

8/10 Good

michael d

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great view, expensive and won't return...
Lugano is a very beautiful town. The Hotel Hotel Eden is a bit a tired - the star rating is not really warranted and not not really worth the cost. Most of the staff were very polite and accommodating, though I was extremely disappointed that the evening duty manager for reception would not provide a complementary bottle of water and requested a $10 CHF payment, which I refused. I found his behavior very unprofessional.
Stayed 2 nights in Jul 2017

2/10 Terrible

Hassan, Cleveland, Ohio, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Star hotel with rude staff
We had two rooms and all comments apply to both rooms so this was not an exception! Hotel appears as if it is in a timewarp with no evidence of renovation other than the bathrooms since the 1980s with clearly visible signs of deterioration on the outside and inside. Air Conditioning does not work! Ants on bathroom floors, hard mattresses and hard pillows. bar is a ghost town and not even staffed. Dinner staff rushed us through pricy dinner because we went to dinner at 10:15 even though the front desk told us upon arrival that the restaurant is open to receive guests until 10:30. Buffet beakfast was also rushed when we arrived at 10:15 and does not include omelettes. Upon checkout, front desk staff added taxes and more than 70 CHF in movie charges we did not incur. Would not believe that my taxes are supposed to be included and had to show my Expedia receipt to remove the taxes. Also refused to remove the movies and accused me of dishonesty in front of my children until I proved per their delapidated TV system records that the movie charges were incurred 45 mins prior to my check in time which made me wonder, why were there movie charges in my room 45 mins before my check in time at 11pm? Asked for the manager but front desk staff refused to call the manager and gave me a very hesitant apology after being proven wrong. Cannot imagine why a hotel like that is rated 5 stars in Switzerland! It should never be rate above 3 stars!!! Otherwise wonderful location and view
Stayed 1 night in Jul 2017

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

2/10 Terrible

Vikash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid..AC non functional
Air conditioning was not working in the room. Staff was non-cooperative.. No service team / mechanical / technical staff was present. Had to haggle with the Front Office to change the room on a different floor although same result - non functional AC.. Hotel did not even have fans as backup
Stayed 1 night in Jun 2017

4/10 Poor

Jose, Puerto Rico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
outdated
Hotel is outdated. Found spiders in my room. The staff was not very helpful. Not worth the price.
Stayed 2 nights in Jun 2017

2/10 Terrible

Paras Jain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worat experience of my life!!!!!!!
Pathetic experience. Staff very very rude. Charged me a hefty amount without notice for not leaving the room clean. No air conditioner in room. Staff kept on lying that they would switch it on next morning. Overall a must no-no for me and my family.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Daniella

Liked: Cleanliness, staff & service
The service was fantastic. The view from the balconies was beautiful. But the the beds and rooms need updating. The hairdryer was weak and the room smelled musty.

8/10 Good

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel and great location! Food was also very good!

8/10 Good

Michael, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellently located 5* Lugano hotel
Our 10 night stay at the hotel would have been rated higher if the bed mattress had not been so uncomfortably firm.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good or biz; good location
All if good = "+" big room ; "+" Nice lake View/ "+ free wifi - and normal speed inyernet; the only problem is "-" the Price - too high ; and very hight rate for parking / i was begining November - low season - the hotel was almist empty - I estimate 30% max occupation

10/10 Excellent

Erin R.

Liked: Cleanliness, staff & service, room comfort
Amazing hotel!
Views from this hotel are amazing and so are the restaurant.

6/10 Okay

MARGARET, toronto

Liked: Cleanliness, staff & service, property conditions & facilities
lugano
we did receive an upgrade to the re done rooms thank goodness. the air conditioning was inadequate and it was 35 degrees out. the pool was not operating also. i would not stay in this area again or at this hotel. very disappointed.

8/10 Good

Muhammad, Pakistan

Liked: Cleanliness, staff & service, room comfort
Nice holiday hotel
Hotel is at a good location in front of the lake, but needs to renovate specially the aircondition unit, as all rooms have separate aircons the one in our room was not properly working / cooling..they offered to change the room, but it was botheration.

6/10 Okay

POOR AC, B

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The AC is insifficeint to cool the room
The AC is poor enough not to let sleep well at night.

8/10 Good

Ria

Liked: Cleanliness, staff & service

10/10 Excellent

Patrick, Orlando, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Morning Lugano!
We arrived late at midnight and the staff was cheery and welcoming. They checked us in quickly. We found thee room quite well appointed and very clean. We awoke the next morning to a fabulous vista of Lake Lugano. They happily allowed us to leave our bags for the day so we could tour the city. They made us feel quite welcome and we would certainly stay there if we visit Lugano again.

8/10 Good

Jaber, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lugano
every thing was good expet the bathroom floor was sliding you have to take care or otherwise you will fill down

8/10 Good

Life is short

Liked: Cleanliness, staff & service, room comfort
Great hotel great view
The hotel has fantastic .. Service was great also. Our room has great view and bed was very comfortable..

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for relaxation
Nice hotel -we were not on the lake side, but our balcony had a great lake view. The pool was very nice. The restaurant was very exoensive, but there were alternatives in the area. The cobcierge was excepyionally helpful. Our only complaint was that in early October the air conditioner was off for the season and it was still warm, becessitating leaving our balcony door open, which gave us lots of street noise.