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"Room was cleaned every day and fresh towels. Food was brilliant for buffet breakfast and dinner. Lunch in lobby bar was great. Reasonable prices. Some items cheaper here than in other bars. Pool was great, very busy at peak times. Had a view of the resort. Comfortable beds, plenty of space. Small fridge. Hooks and shelf above radiator to dry ski gear. Loved it here! "

"I arrived late and reception had a drink and meal waiting for me, great service thank you."

"Nice charming hotel in a quiet spot, but only a short walk from the slopes. Certainly great value. The included breakfast and dinner buffets were both pretty decent, better than most that I have experienced in the past. Friendly staff."

"Wonderful breakfast and dinner"

"The hotel offers very good accommodation conditions, we are not talking about luxury, we are talking about functionality. We didn't feel like we were missing anything even for a moment. One recommendation: a little diversity at breakfast would not hurt."

"I have to say it was an excellent stay. Whilst it isn’t the Ritz, so don’t expect that, it was very solid and met the needs of a good base to access the slopes. Warm, big rooms, comfortable beds and adequate food. Remember, you get what you pay for - I’d stay here again. "

"Very nice place, good location friendly staff totally recommend Looking forward too get back soon "

"A 4* hotel this is not. It's OK if you're just looking for a place to crash in Borovets but it's on the outskirts of town (10 min walk to town if you're not in ski boots). Has a sauna but no jacuzzi or steam room and the pool is not really big enough for swimming properly. Breakfast was average if you got there reasonably early but by 8am everything on the hot counters is cool and doesn't get replaced."

"Breakfast buffet was always empty, everything run out and they wouldn't refill, things like bacon-bread-eggs-fruit. Even when you asked if they will refill staff will rudly reply that it has run out. We stayed for 1 week and our room floor was never cleaned, our beds were never made and we had to ask presidently for clean towels, which we got once. Even bed linen were too small and did not fit the beds, so you ended up sleeping on a bare mattress by the morning.No kettle in the room for your morning tea. No frigde in the room. Avoid this place."