6/10 Okay
Brittany L.
2 Jun, 2024
Disliked: Cleanliness
Not the best but not the worst
Well we get there at the time we are supposed to check in. We put our code in on the keypad and it doesn’t work, so I reach out to the owner and she responds to me about 15 minutes later. She tries to get me to trouble shoot the keypad and nothing is working, she then calls someone from the property to look at it. Meanwhile we have been standing outside the condo for about 45 minutes with a 5, 8, and 9 year old. Someone comes and opens the door so we can atleast get in. So I send a text to the owner letting her know we were able to get in. But we will not be able to get back in if we leave. She asked us stay in the condo until someone can look at the keypad. We waited and it was another hour. So finally they come and we can leave to go get dinner because at this time it’s about 7pm the kids are going bananas because they are hungry. They were not able to fix the keypad, owner sends a text saying someone else is coming to look at it but we don’t have to be there. We back to the condo about 930 ish and the door is open and no one to around. So the kids are getting ready for bed and I’m concerned bc the door can not shut or lock because the person who was fixing it took the handle off. Well about 30 ish minutes later the man comes back and he does fix it. So instant problems with the door so much time wasted. The cleanliness of this place was not good. The lock on the balcony door didn’t work, which concerned me about safety for the children. I will not stay here again.
Brittany L.
Stayed 3 nights in May 2024