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Regis Hotel & Spa

3.5 star property
Recharge your spirit by lounging lakeside then rejuvenate with reflexology treatments nearby.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Regis Hotel & Spa

Garden
Standard Double Room, 2 Double Beds | View from room
Pool waterfall
View from property
Outdoor spa tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Housekeeping
The current price is AED 268
AED 346 total
includes taxes & fees
9 Feb - 10 Feb

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | View from room

Standard Double Room, 2 Double Beds

Highlights

Yard
Patio
Individually decorated
Free cribs/infant beds
TV
Premium bedding
Private bathroom
Cable channels
  • 31 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Premium bedding, individually decorated, desk, iron/ironing board

Triple Room

Highlights

Yard
Patio
Individually decorated
TV
Premium bedding
Private bathroom
Cable channels
Daily housekeeping
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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8.4 out of 10, Very Good, 952 reviews
The price is AED 538
AED 683 total
includes taxes & fees
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Porta Hotel del Lago

About the neighborhood

Map
3a avenida 3-47 zona 2, Panajachel, Solola

What's nearby

  • Casa Cakchiquel Arts Center - 2 min walk
  • La Galeria - 4 min walk
  • Lake Atitlán - 7 min walk
  • Church of Saint Francis - 9 min walk
  • Panajachel Municipal Market - 10 min walk

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 112 min drive

Restaurants

  • ‪The Little Spoon - ‬3 min walk
  • ‪Pollo Campero Panajachel - ‬4 min walk
  • ‪Atlantis - ‬4 min walk
  • ‪Circus Bar - ‬5 min walk
  • ‪Guajimbos - ‬1 min walk

About this property

Regis Hotel & Spa

Family-friendly hotel near Lake Atitlán
A garden, a playground, and a fireplace in the lobby are just a few of the amenities provided at Regis Hotel & Spa. Treat yourself to a hot stone massage, reflexology, or aromatherapy at Regis, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a sauna.
Other perks at this hotel include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), hot springs on site, and babysitting (surcharge)
  • A water dispenser, bicycle parking, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually decorated, and boast comforts such as premium bedding, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 24-inch TVs with cable channels
  • Private yards, LED light bulbs, and childcare services

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10 AM: USD 15-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Full-service spa
  • Hot springs
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Playground

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from 9:00 AM - 9:00 PM
  • Hot springs water temperature (Fahrenheit) - 90
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Locally-owned & organized tours & activities
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 24-inch TV
  • Cable channels

Outdoor space

  • Patio
  • Yard

More

  • Desk
  • Eco-friendly cleaning products used
  • Individually decorated
  • Iron/ironing board (on request)
  • LED light bulbs

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Hot springs access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Regis
Regis Hotel Panajachel
Regis Panajachel
Regis Hotel Spa
Regis Hotel & Spa Hotel
Regis Hotel & Spa Panajachel
Regis Hotel & Spa Hotel Panajachel

Frequently asked questions

Is Regis Hotel & Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Regis Hotel & Spa?

Self parking is free at this property.

What time is check-in at Regis Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Regis Hotel & Spa?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Regis Hotel & Spa located?

This family-friendly Panajachel hotel is located on a lake, within a 10-minute walk of Multiple Use Area Lake Atitlan Basin and Lake Atitlán. La Galeria and Casa Cakchiquel Arts Center are also within 5 minutes.

Regis Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 323 out of 588 reviews" "
Rating 8 - Good. 185 out of 588 reviews" "
Rating 6 - Okay. 53 out of 588 reviews" "
Rating 4 - Poor. 14 out of 588 reviews" "
Rating 2 - Terrible. 13 out of 588 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Evelyn

Traveled with family
Liked: Amenities, property conditions & facilities
A nice little oasis in a bustling town.
Stayed 3 nights in Jan 2025

10/10 Excellent

jim, Oakland

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We have stayed here on 2 different trips several years apart. The hotel is very clean and the staff is very nice. The rooms could really use some updating but I would stay again if I return to Panajachel.
Stayed 2 nights in Jan 2025

4/10 Poor

Nery J Cano

Traveled with partner
Liked: Cleanliness, staff & service
The property on the outside was beautiful but the inside was a bit disappointing. The t.v. reception had alot of static. It's pretty close to the street so the fumes from the vehicles seeps into the room;also, it is very noisy and the curtains let in alot of light making it challenging to sleep. It's a great place if you plan on staying out most of the day.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gloria, Whittier

Stayed 2 nights in Nov 2024

6/10 Okay

Jamie

Traveled with family and small children
Liked: Staff & service
The rooms are older, which is fine, but they were somewhat dirty and damaged. The beds were extremely worn out. The staff is very friendly. There are no services for food or drink most of the day; even asking for a cup of hot water outside of dinner or breakfast is a very hard task. There is no lunch on the weekends, even though their information says there is. It is in a great location, with lots of shops and restaurants around. It is also quiet on the property even though it's a busy area. There are not a ton of good options in the area, so this is a decent choice based on all the other hotels and prices compared.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria Elena

Stayed 2 nights in Nov 2024

10/10 Excellent

Marves, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden. Excellent breakfast and friendly staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Suzan, Omaha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not luxurious but basic and clean…and with screens on windows. We LOVED the onsite thermal pools and the staff was wonderful, always smiling and polite.
Stayed 1 night in Nov 2024

10/10 Excellent

Santiago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at the hotel. Nice amenities, clean rooms, great location!
Stayed 1 night in Oct 2024

10/10 Excellent

Jose, Hagerstown

Stayed 2 nights in Sep 2024

6/10 Okay

Annie

Traveled with family
Liked: Cleanliness
Safe & quiet place, nice fresh herbals smell, love thermal water, massage I asked strong and was too strong, room did not have iron for my clothes, no A/C, no refrigerator, no coffee machine, no bathtub, on my registration said breakfast included, they did not provided, overall for the price I was expecting something better
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the thermal water pools are awesome.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is beautiful with the landscaping, hot springs, spa and other amenities. The staff service level is outstanding.
Stayed 2 nights in Aug 2024

6/10 Okay

Isabella

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was average the customer service was OK we arrived around 12 and they said there weren’t any rooms available and to come back at 2 when we came back around 1:45 they said there wasn’t ain’t rooms available and around 2:15 they said the same but allowed two other families in a room. I confronted the front desk and she wasn’t very nice but still gave me a room . I was just confused on the available because it kept changing . The bathroom was dirty as well.
Stayed 1 night in Aug 2024

6/10 Okay

Charles

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated and dirty room. No AC
Stayed 2 nights in Jul 2024

8/10 Good

Ana Edith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd like air conditioner in the room
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra, Van Nuys

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the gardens and friendliness of the staff
Stayed 4 nights in May 2024

10/10 Excellent

Johanna, Baldwin Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel close to the lake
Stayed 1 night in Aug 2024

10/10 Excellent

Verenisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are lush/green and clean, it made us feel we were truly away from the city and instead nestled somewhere in the forest. After a long day of walking and touring the small towns, we returned to the hotel to enjoy the steamy hot springs. Additionally, the room offered super hot water for showering (I’m not complaining, I’m glad I had hot water).This location is extremely central to everything- morning walks for coffee, 5-7 minute walk to the lake, and many restaurant options. The one negative was that the room next to us were talking loud past 11pm and at 5:30am they had the music going.
Stayed 3 nights in Jul 2024

10/10 Excellent

paula

Liked: Property conditions & facilities, room comfort
Liked it
Perfectly located for food drink and shopping. Wonderful thermal pools were wonderful. Didn’t use the teams cal but there is one as well. Beautiful landscaping also.
Stayed 1 night in Jul 2024

10/10 Excellent

Carmen, Great Neck

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to the main street
Stayed 1 night in Jun 2024