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Mercure Palu (Temporarily Closed)

2.0 star property
Hotel in Palu with an outdoor pool and a restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Palu (Temporarily Closed)

Room
Reception
Outdoor pool
Privilege, Room | Bathroom
Bathroom

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Restaurant
  • Business services

Room options

About the neighborhood

Map
Jalan Cumi Cumi No 8, West Palu, Palu, Central Sulawesi, 94221

Getting around

  • Palu (PLW-Mutiara) - 24 min drive

Restaurants

  • ‪KFC - ‬16 min walk
  • ‪R.M. Kaledo Abadi - ‬15 min walk
  • ‪Kaledo Stereo - ‬16 min walk
  • ‪Bubur Ayam PAK SIS - ‬20 min walk
  • ‪Bubur Manado Undata - ‬5 min drive

About this property

Mercure Palu (Temporarily Closed)

Property highlights
Take advantage of a bar, free supervised childcare, and a restaurant at Mercure Palu (Temporarily Closed).
You'll also enjoy perks such as:
  • An outdoor pool
  • Express check-out, 6 meeting rooms, and a porter/bellhop
  • A front-desk safe

Property amenities

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Free supervised childcare
  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • Porter/bellhop

Business services

  • Meeting rooms - 6

Room amenities

More

  • Phone

Policies

Check-out

Express check-out available

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Mercure Hotel Palu
Mercure Palu
Mercure Palu (Temporarily Closed) Palu
Mercure Palu (Temporarily Closed) Hotel
Mercure Palu (Temporarily Closed) Hotel Palu

Frequently asked questions

Does Mercure Palu (Temporarily Closed) have a pool?

Yes, this property has an outdoor pool.

Where is Mercure Palu (Temporarily Closed) located?

This hotel is in Palu.

Mercure Palu (Temporarily Closed) Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 5 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 4 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lim steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and lovely hotel
Stayed 2 nights in Sep 2018

6/10 Okay

Clare, uk

Liked: Cleanliness, property conditions & facilities, room comfort
Rooms were great but food was poor
The room was spacious and clean. Bed very comfy. Gym.amd pool were both well maintained and clean. Service was inconsistent, some staff were great, others just didnt seem to understand their job. The food was very poor. They forgot our order, after 2 attempts they made us food which was the wrong order. On the evening we ordered steak and it was cold when it arrived and looked old so we didnt eat this and left. The massage was in our room and was the worse massage ive ever had, i think this was her first attempt.
Stayed 1 night in Jul 2018

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
This was a very nice stay. The first room we were given was a little disappointing as the sea view Windows had bars across them but after a couple of days we moved to a nicer room. The staff were friendly and did their best to help and breakfast most days perfectly fine. We liked Palu and the hotel even if it is not a city of great sights. Would stay here again.
Stayed 4 nights in Aug 2017

6/10 Okay

Fazz, Sydney

Liked: Cleanliness, staff & service, room comfort
Probably the best for somewhere like Palu
My deluxe room had no hot water in shower but hot water in the sink. The staff were impeccable. The hotel is maintained very well. Breakfast on our last day was average, not ready, possibly because we started at 5:30am. I would stay there again.
Stayed 4 nights in Jun 2017

10/10 Excellent

Sumihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be back soon.
Nice view, relaxed stay. Good wifi.

10/10 Excellent

chris, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with ocean view
Did not expect such great facility in a provincial town like Palu. Hotel is newly renovated so rooms look nice and comfortable? They paid a lot of attention to safety with controlled access to floors. Hotel has a single large restaurant which includes outdoor lounge and access to pool. Good offer of local and international cuisine (try the Oz tenderloin.....) and reasonable prices. hotel is located right at the ocean front with easy access to rest of town (everything within 15-20 min reach)

10/10 Excellent

beate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spitzenservice
Der Service im Hotel ist spitze.
Stayed 1 night in Jan 2018

8/10 Good

RICHMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel yg romantis
hotel cantik ditepi pantai , suasana tenang , view pantai yg ok, lokasi yg baik dekat kemana2 ....
Stayed 2 nights in Nov 2017

8/10 Good

SHINYA

Liked: Cleanliness, room comfort
周辺に何もない。目の前が海だが泳ぐとかではない。部屋は広くながめも良い部屋だった。ジムを使ったが、ランニングマシーンや自転車こぐやつが使えなかった。ビールも置いてある。自転車も一応借りれる。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
場所の割にはおすすめできます。 地方都市なので、ここ以上はなかなか無いと思います。 口をゆすぐのも、ミネを使ってね。

6/10 Okay

SHINYA

Liked: Cleanliness
海辺で、まあ良かったと思うが。ルームサービスを一回わすれられてたお釣がないみたい。周りに多分買い物摺るとこはなさそうだった。海側の部屋だったら景色がもっとよかったかも。逆も山でまぁ良いが。

6/10 Okay

Soojin, 부산,대한민국

Disliked: Cleanliness
숙박은 평범하였고 조식은 같은등급의 다른 호텔에 비해서 별로였음

10/10 Excellent

Asrul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel dengan pelayanan terbaik
Hotel mercure palu cocok utk tempat menginap baik liburan maupun untuk urusan bisnis. Pelayanan yang baik juga ditambah dengan viue pantai membuat betah selama menginap.

8/10 Good

Ong, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Palu
Hotel Baru, Bersih dan Menyenangkan. Harga juga terjangkau.