An airport shuttle, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Hotel Santika Palu. The on-site restaurant, Topas Kafe, serves breakfast. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
A front-desk safe, a banquet hall, and 5 meeting rooms
A gift shop, a porter/bellhop, and luggage storage
Room features
All 144 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
Bathrooms with rainfall showers and toothbrushes and toothpaste
LCD TVs with cable channels
Coffee/tea makers, daily housekeeping, and desks
Languages
English, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge)
Food and drink
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
Topas Kafe
Things to do
Fitness center
Conveniences
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Guest services
Daily housekeeping
Dry cleaning service
Luggage storage
Porter/bellhop
Business services
Business center
Meeting rooms - 5
Outdoors
Garden
Terrace
Accessibility
Elevator
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Private bathroom
Rainfall showerhead
Shower
Towels
Toothbrush and toothpaste
Entertainment
Cable channels
LCD TV
Food and drink
Coffee/tea maker
More
Connecting rooms available
Desk
Free newspapers
Safe
Policies
Check-in
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Property is also known as
Hotel Santika Palu
Santika Palu
Santika Palu
Hotel Santika Palu Palu
Hotel Santika Palu Hotel
Hotel Santika Palu Hotel Palu
Frequently asked questions
Is Hotel Santika Palu pet-friendly?
No, pets are not allowed at this property.
What time is check-out at Hotel Santika Palu?
Check-out is at noon.
Does Hotel Santika Palu provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Santika Palu located?
Situated near the airport this hotel is in the city center.
Hotel Santika Palu Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel is very clean and staff are helpful, but with limited English. No restaurant, but room service available for dinner. However, only cash accepted for room service, or laundry. Breakfast buffet had a good selection. Exercise facility could use a little attention. Very small and no AC running unless you turn it on yourself. Wifi rarely worked in the room
Checked in around 4 pm. Had booked 2 rooms but they were not near each other. Was advised that if I wanted them side by side we would have to wait 20 mins. We chose to wait, after more than 1 hour waiting was told it would take another 15 mins because housekeeping hadn't been advised to clean the room that wasn't clean. When we finally got our rooms they were not side by side. Had dinner at the hotel that evening and our waiter couldn't speak or understand any English .Very little on the menu was available. The Next morning I was advised by one of the male reception workers that I had to pay my hotel bill as Expedia doesn't pay them. I said I would pay when I checked out. That same afternoon my Indonesian son was told to remind me that I had to pay my account. The 3rd night received a phone call from reception at 9:15 pm reminding me again about paying the account. The 2nd night my Australian son order a burger and fries from room service. It was delivered by the same waiter from the restaurant and it was dead cold and not covered. Reception rang and asked if I wanted to cancel the order, I told them no I wanted the food hot and to please do not reheat in a microwave. Was told the order would be remade. It arrived about 5 minutes later and had been reheated in a microwave. Not nice eating burger and chips heated in a microwave. Our saving grace was we spent very little time at the hotel. Dirty cups and glasses were left unwashed by housekeeping each day.
I was nice to have experience to stay in this hotel for the hotel is not to far from the downtown of the city. A delicious breakfast was always available every morning in this hotel. The hotel in general has a nice atmosphere.
Très bonne impression, l'hôtel est impeccable, les chambres très confortables et propres, le petit déjeuner très complet et varié, le personnel extrêmement accueillant et courtois. Seul bémol, le wifi ne marchait pas.
Not doubt that Santika is the best when you have business in Palu. Comparing with the first class hotel in Jakarta, you won't have nothing to compalin aobut. Only thing is that people will have many kinds of foods at late night. Except that, I am satisfied with the hotel.