4/10 Poor
Denise M.
23 November 2020
Liked: Check-in, location
Not what I was hoping for
Ana is very, very sweet so I struggle to write an honest review but I also spent a lot of money on this stay and really regret my decision so I hope others don’t have a similar experience. While Ana was very responsive at first several things went wrong on our trip that were never resolved. The bath water was brown which bothered us because we have a young child who tries to drink it. Our TV didn’t work. The internet was inconsistent. There was no dish detergent. We had used shampoo and soap bottle which I would have rather had nothing than something others showered with. I truly believe Ana cares. She even gave us a high chair to use. But I think she is also new to being a host and there are some things that could have gone better. One last thing is I would highly discourage anyone with small kids to stay here! There are fragile items everywhere and the furniture, sheets and towels are all white or easy to stain. I was a nervous wreck all week trying not to break anything. Also, know that the price is deceptive! On top of the normal nightly stay are some very large additional fees. A hotel would have been WAY cheaper and I would have had working internet, TV and clean water.
Denise M.
Stayed 5 nights in Nov 2020