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Hotel Sevilla Palenque

2.5 star property
Hotel in Palenque with spa services and a 24-hour front desk

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Photo gallery for Hotel Sevilla Palenque

Reception
Reception
Property entrance
Standard Double Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Quadruple Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
4 bedrooms
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Calle Merle Green, Col. La cañada, Palenque, CHIS, 29900

What's nearby

  • El Panchán - 7 min walk - 0.6 km
  • Aluxes Eco Park - 4 min drive - 3.6 km
  • Palenque National Park - 6 min drive - 5.3 km
  • Misol-Ha Waterfalls - 7 min drive - 7.9 km
  • Palenque Archaeological Zone - 10 min drive - 7.8 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 8 min drive

Restaurants

  • ‪Cafe Jade - ‬1 min walk
  • ‪Restaurante Maya Cañada - ‬1 min walk
  • ‪Mr. Taco - ‬8 min walk
  • ‪Chivo's Mar & Tierra - ‬2 min walk
  • ‪La Selva - ‬6 min walk

About this property

Hotel Sevilla Palenque

Hotel near a boardwalk/promenade
Hotel Sevilla Palenque provides amenities like a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Outdoor furniture, a 24-hour front desk, and a water dispenser
  • Tour/ticket assistance, smoke-free premises, and luggage storage
Room features
All guestrooms at Hotel Sevilla Palenque feature perks such as air conditioning, as well as amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 28-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

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Exterior

Axkan Arte Palenque

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 247 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Sevilla Palenque Palenque
Hotel Sevilla Palenque Hotel
Hotel Sevilla Palenque Palenque
Hotel Sevilla Palenque Hotel Palenque
Hotel Sevilla Palenque Hotel
Hotel Sevilla Palenque Palenque
Hotel Sevilla Palenque Hotel Palenque

Frequently asked questions

Is Hotel Sevilla Palenque pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Sevilla Palenque?

Self parking is free at this property.

What time is check-in at Hotel Sevilla Palenque?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Sevilla Palenque?

Check-out is at 1:00 PM.

Where is Hotel Sevilla Palenque located?

Situated near a boardwalk/promenade, this hotel is within 1 mi (2 km) of El Panchán and Museo Del Textil. Palenque National Park is 3.1 mi (5 km) away.

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Hotel Sevilla Palenque Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 52 reviews
Rating 8 - Good. 13 out of 52 reviews
Rating 6 - Okay. 6 out of 52 reviews
Rating 4 - Poor. 1 out of 52 reviews
Rating 2 - Terrible. 2 out of 52 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and safe
Stayed 1 night in Jun 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Just about everything that I need, it was walking distance from this place. It was my second time staying here. Definitely I'll recommend this place.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
It was my second time staying in this place. I definitely will recommend it.
Stayed 1 night in Jul 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The hotel is small, but located in a beautiful area. There are many restaurants and shops around the hotel.
Stayed 2 nights in Jul 2023

6/10 Okay

Roberto

Didn’t clean one night no water
Stayed 2 nights in Nov 2024

6/10 Okay

Dorothy

Liked: Staff & service

hotel could improve the room

The curtain was an old piece of cloth. There was nowhere to hang towels in the bathroom. The shower had white water stains on the tile. The TV did not work. The front desk employees were very friendly and helpful and the room was clean. Coffee was available mid morning in the lobby.
Stayed 1 night in May 2024

10/10 Excellent

Fernando

Stayed 1 night in Jan 2025

10/10 Excellent

Patricio José

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Dec 2024

8/10 Good

Margarita

Stayed 1 night in Dec 2024

10/10 Excellent

Yasutaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

パレンケ観光にて利用

パレンケ遺跡、アグアアスール観光の際に利用。 駐車場もついて立地的には問題なし。 チェックインではフレンドリーなスタッフに迎えてもらい、部屋の不明な点もすぐ解決してくれた。 部屋も清潔で夜も騒がしくなく、快適に過ごせた。
Stayed 2 nights in Dec 2024

6/10 Okay

Santiago

Liked: Cleanliness, staff & service

Regular

Hotel sencillo, podría ser más lindo
Stayed 1 night in Dec 2024

10/10 Excellent

Enrique

Stayed 1 night in Nov 2024

8/10 Good

Adriana Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Está en la mejor zona de Palenque. En mi caso no es recomendable si estás con adultos mayores ya que hay mucho ruido en la noche. Si eres joven y te gusta la fiesta es una excelente opción
Stayed 2 nights in Nov 2024

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BUENA UBICACION
Stayed 4 nights in Nov 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities
Algo rústico pero cómodo y limpio
Stayed 1 night in Aug 2024

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar fantástico seguro y acogedor sus alrededores muy agradables y la gente muy servicial y amables
Stayed 2 nights in Oct 2024

2/10 Terrible

Viviana Del Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Sevilla

El hotel para empezar no respetó el tipo de habitación que reserve por medio de esta aplicación, durante mi estancia no tuve acceso a red wifi según por una falla que nunca se solucionó durante mi estancia , el aire acondicionado al segundo día ya no prendió y los suministros que ofrecen como papel de baño solo te dan uno para toda tu estancia independiente del número de personas que reservaste la habitación, la verdad fatal .
Stayed 2 nights in Jun 2024

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho su ubicación
Stayed 2 nights in May 2024

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está cerca de restaurantes y bares!!!
Stayed 1 night in May 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno a secas
Stayed 1 night in May 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

harukazu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Liliana

Liked: Cleanliness, staff & service, amenities
El hotel es sencillo, el personal es amable y servicial, y el lugar donde está se encuentra cerca de una zona de restaurantes muy bonita; si duermes de lado del estacionamiento, es probable que tengas una mejor estancia. Nosotros que dormimos de lado de la calle, no lo recomendamos pues debido a los restaurantes y flujo constante de personas y vehículos, hay mucho ruido, lo que mermó nuestro.
Stayed 2 nights in Jan 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideale Lage zum ADO-Busbahnhof und zum touristischen Zentrum Palenques mit vielen Restaurants. Sehr sauberes, gepflegtes und gut eingerichtetes Zimmer; täglicher Zimmerservice. a Alles bestens !
Stayed 4 nights in Nov 2023