Chan-Kah Resort Village

3.5 star property
Where tropical bliss meets adventure: sip cocktails by the poolside bar or indulge in delicious international cuisine amidst lush gardens.

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Photo gallery for Chan-Kah Resort Village

Terrace/patio
Outdoor pool, cabanas (surcharge), pool umbrellas
Villa Junior Doble | View from room
Steam room, body treatments, mud baths, body wraps, body scrubs, facials
Hiking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Pool
  • Laundry
  • Housekeeping
The current price is AED 343
AED 377 total
includes taxes & fees
24 Feb - 25 Feb

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Room options

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Showing 2 of 2 rooms

Villa Junior King

Highlights

Yard
Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Villa Junior Doble

Highlights

Yard
Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
KM. 3 Carretera Palenque- Ruinas, Palenque, CHIS, 29960

What's nearby

  • Palenque National Park - 14 min walk
  • Aluxes Eco Park - 15 min walk
  • Palenque Archaeological Zone - 5 min drive
  • El Panchán - 7 min drive
  • Misol-Ha Waterfalls - 11 min drive

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 17 min drive

Restaurants

  • ‪Don Mucho - ‬16 min walk
  • ‪La Selva - ‬5 min drive
  • ‪Monte Verde Trattoria Pizzeria Italiana - ‬5 min drive
  • ‪Starbucks - ‬1 min walk
  • ‪Cafe Fuga - ‬4 min drive

About this property

Chan-Kah Resort Village

Family-friendly hotel
2 poolside bars, a terrace, and a garden are just a few of the amenities provided at Chan-Kah Resort Village. Treat yourself to a massage, a facial, or a body scrub at the onsite spa. The on-site restaurant, Lum, features international cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a playground and an arcade/game room.
Other perks include:
  • An outdoor pool and a children's pool, with cabanas and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-in, and tour/ticket assistance
  • A porter/bellhop, a computer station, and a ballroom
Room features
All 80 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free internet and air conditioning.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with cable channels
  • Private yards, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 295-320 for adults and MXN 150-200 for children
  • 1 restaurant
  • 2 poolside bars and 1 bar
  • Room service available

Restaurants on site

  • Lum
  • Ya’x

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (12 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Mud bath
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Grab bar near toilet

More

  • Designated smoking areas (fines apply)
  • Mosquito nets
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water

Outdoor space

  • Balcony or patio
  • Yard

More

  • Access via exterior corridors
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 450.0 per night
Cribs (infant beds) are available for MXN 450.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1500 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 295 to 320 for adults, and MXN 150 to 200 for children
  • Crib (infant bed) fee: MXN 450.00 per night
  • Rollaway bed fee: MXN 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Chan-Kah
Chan-Kah Resort
Chan-Kah Resort Village
Chan-Kah Resort Village Palenque
Chan-Kah Village
Chan-Kah Village Palenque
Chan Kah Hotel Palenque
Chan Kah Hotel Village
Chan-Kah Resort Village Hotel Palenque
Chan-Kah Resort Village Convention Center Maya Spa Palenque
Chan-Kah Resort Village Convention Center Maya Spa
Chan-Kah Village Convention Center Maya Spa Palenque
Hotel Chan-Kah Resort Village Convention Center & Maya Spa
Chan-Kah Resort Village Convention Center & Maya Spa Palenque
Chan Kah Resort Village
Chan-Kah Village Convention Center Maya Spa

Frequently asked questions

Does Chan-Kah Resort Village have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Chan-Kah Resort Village pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chan-Kah Resort Village?

Self parking is free at this property.

What time is check-in at Chan-Kah Resort Village?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Chan-Kah Resort Village?

Check-out is at noon.

Where is Chan-Kah Resort Village located?

This family-friendly Palenque hotel is within 3 mi (5 km) of Palenque National Park, Museo de Sitio Palenque, and Palenque Archaeological Zone. Museo Del Textil and El Panchán are also within 6 mi (10 km).

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Chan-Kah Resort Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 439 out of 781 reviews
Rating 8 - Good. 235 out of 781 reviews
Rating 6 - Okay. 70 out of 781 reviews
Rating 4 - Poor. 21 out of 781 reviews
Rating 2 - Terrible. 16 out of 781 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Jaqueline

Liked: Staff & service
Disliked: Amenities
The pool was nice, rooms are ok but old.
Stayed 5 nights in Jan 2025

6/10 Okay

Francisco

Liked: Cleanliness
This hotel is actually in the middle of the jungle, the setting is gorgeous but the rooms are a bit too old and the food was not very good.
Stayed 4 nights in Feb 2025

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Dec 2024

10/10 Excellent

César

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a pretty place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is close to the ruins, so you can absorb the vibe of the jungle
Stayed 4 nights in Aug 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very relaxing and peaceful.We loved that it was close to the ruins and was very quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the place because they try to safe the environment ,their food and service was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Yolanda

Liked: Staff & service, amenities, property conditions & facilities
Our experience in Chan- ka was excellent! We loved the surroundings. A beautiful place to stayed and relax
Stayed 4 nights in Jun 2024

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
000
Stayed 1 night in Oct 2024

10/10 Excellent

Bibiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay
This is a beautiful hotel, it is actually individual cabins in the jungle, with amazing gardens, a beautiful pool and it’s minutes away from restaurants, the town and the archeological park.
Stayed 2 nights in Aug 2023

8/10 Good

Jurgis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food should be improved,tasteless and very overpriced!
Stayed 1 night in Sep 2024

8/10 Good

Jurgis

Liked: Cleanliness, staff & service, property conditions & facilities
Food schould be improved.Very overpriced ad tasteless.
Stayed 3 nights in Sep 2024

8/10 Good

Yoshiko

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant setting is beautiful. The cabin rooms are similar to a nice cabin at Yosemite Natiomal Park.

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really nice. Rooms and pool area were amazing. The restaurant was not good, maybe due to low season. Stuff did not speak English and worked very slow. Overpriced and no good quality. The restaurants around are a lot better.
Stayed 3 nights in Aug 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with super good location. Super close to ruins @ Palenque. Clean rooms and nice staff. Lots of restaurants nearby.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is huge and well managed. They have the only natural pool as they have their own source of spring water. The restaurant is big and the food is of high quality. They have a Starbucks, which in my opinion is not necessary. They care so much about their traditions and the planet, No plasticware, it is awesome.
Stayed 2 nights in Jul 2024

6/10 Okay

Marcelo

Liked: Amenities
Property was decent but food and beverage was overpriced.
Stayed 3 nights in Apr 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located, easy to reach from Palenque by taxi, and near to the historical zone. Staff were friendly and helpful. The shower was not very clean.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing views, pool, surrounded by jungle
Stayed 1 night in Mar 2023

4/10 Poor

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
On my arriving hotel already charge my credit card. I choose pay when I check in
Stayed 1 night in Mar 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort but restaurant needs attention.
We spent 3 nights and Chan-Kah and enjoyed the sites of Palenque and ending the day relaxing around the beautiful pool. My only disappointmennt was the limited menu at the restaurant along with the quality of the food. The lunch menu was the same as the dinner menu and really only had a standard European European selection. In our opinion the restaurant has considerable room for improvement.
Stayed 3 nights in Feb 2024

6/10 Okay

Jenifer

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful property however the room had termites right on top of the bed. Also some of the servers were super late with our food( it would take 1hr and a half from when we ordered to get our food) meanwhile most other families got their food in 30 minutes
Stayed 5 nights in Apr 2024

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
Room was not clean, stains on the bathroom wall.
Stayed 2 nights in Jul 2023

8/10 Good

Sophy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little huts separated from each other, receptionist attention was very friendly, her name was Maria ( joking haha) her real name is Miss Nayalit. The only concern to be aware of is from Maintainance garden people "sneaking" to see whats inside through the back transparent glass. There must be a policy to implement to hotel workers including Security Guard NOT to step in the back of the HUT and specially STOP looking whats inside. There are other ways to go around. Other than that, if you like a quiet environment this is a great option close to ruins with a Superb Swimming Pool and a Starbucks inside (only drinks)! And a great Room Service offering local food :)

2/10 Terrible

Reuven

Disliked: Cleanliness, staff & service, property conditions & facilities
they don't respect their own offers like drinks at happy hours, charge for asking milk for coffee, etc
Stayed 8 nights in May 2023