Chan-Kah Resort Village

3.5 star property
Family-friendly hotel with a full-service spa and poolside bars

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chan-Kah Resort Village

Terrace/patio
Outdoor pool, cabanas (surcharge), pool umbrellas
Hiking
Villa Junior Doble | View from room
Steam room, body treatments, mud baths, body wraps, body scrubs, facials

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Laundry
  • Housekeeping
The price is AED 339
AED 373 total
includes taxes & fees
2 Feb - 3 Feb

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Room options

Available filters for rooms
Showing 2 of 2 rooms

Villa Junior King

Highlights

Balcony or patio
Yard
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Villa Junior Doble

Highlights

Balcony or patio
Yard
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
KM. 3 Carretera Palenque- Ruinas, Palenque, CHIS, 29960

What's nearby

  • Palenque National Park - 14 min walk
  • Aluxes Eco Park - 15 min walk
  • Museo de Sitio Palenque - 4 min drive
  • Palenque Archaeological Zone - 5 min drive
  • El Panchán - 7 min drive

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 17 min drive

Restaurants

  • ‪Don Mucho - ‬16 min walk
  • ‪La Selva - ‬5 min drive
  • ‪Monte Verde Trattoria Pizzeria Italiana - ‬5 min drive
  • ‪Starbucks - ‬1 min walk
  • ‪Cafe Fuga - ‬4 min drive

About this property

Chan-Kah Resort Village

Family-friendly hotel
2 poolside bars, a terrace, and a garden are just a few of the amenities provided at Chan-Kah Resort Village. Treat yourself to a body scrub, a body wrap, or a body treatment at the onsite spa. The on-site restaurant, Lum, features international cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a playground and an arcade/game room.
Other perks include:
  • An outdoor pool and a children's pool, with cabanas and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-in, and a front-desk safe
  • A reception hall, a porter/bellhop, and a TV in the lobby
Room features
All 80 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free internet and air conditioning.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with cable channels
  • Private yards, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 295-320 for adults and MXN 150-200 for children
  • 1 restaurant
  • 2 poolside bars and 1 bar
  • Room service available

Restaurants on site

  • Lum
  • Ya’x

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (12 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Mud bath
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Grab bar near toilet

More

  • Designated smoking areas (fines apply)
  • Mosquito nets
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water

Outdoor space

  • Balcony or patio
  • Yard

More

  • Access via exterior corridors
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 450.0 per night
Cribs (infant beds) are available for MXN 450.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1500 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 295 to 320 for adults, and MXN 150 to 200 for children
  • Crib (infant bed) fee: MXN 450.00 per night
  • Rollaway bed fee: MXN 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Chan-Kah
Chan-Kah Resort
Chan-Kah Resort Village
Chan-Kah Resort Village Palenque
Chan-Kah Village
Chan-Kah Village Palenque
Chan Kah Hotel Palenque
Chan Kah Hotel Village
Chan-Kah Resort Village Hotel Palenque
Chan-Kah Resort Village Convention Center Maya Spa Palenque
Chan-Kah Resort Village Convention Center Maya Spa
Chan-Kah Village Convention Center Maya Spa Palenque
Hotel Chan-Kah Resort Village Convention Center & Maya Spa
Chan-Kah Resort Village Convention Center & Maya Spa Palenque
Chan Kah Resort Village
Chan-Kah Village Convention Center Maya Spa

Frequently asked questions

Does Chan-Kah Resort Village have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Chan-Kah Resort Village pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chan-Kah Resort Village?

Self parking is free at this property.

What time is check-in at Chan-Kah Resort Village?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Chan-Kah Resort Village?

Check-out is at noon.

Where is Chan-Kah Resort Village located?

This family-friendly Palenque hotel is within 3 mi (5 km) of Palenque National Park, Museo de Sitio Palenque, and Palenque Archaeological Zone. Museo Del Textil and El Panchán are also within 6 mi (10 km).

Chan-Kah Resort Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 435 out of 773 reviews" "
Rating 8 - Good. 233 out of 773 reviews" "
Rating 6 - Okay. 68 out of 773 reviews" "
Rating 4 - Poor. 21 out of 773 reviews" "
Rating 2 - Terrible. 16 out of 773 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linn

Stayed 2 nights in Nov 2024

10/10 Excellent

Elmars

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y agradable. En el corazón de ma selva. Fue fantástico desayunar con mi esposa apreciando la lluvia en el porche de nuestra cabaña. La alberca fantástica. A 5 min del eco parque y la zona arqueológica palenque.
Stayed 3 nights in Oct 2024

10/10 Excellent

KENNEDY-KIET T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

ALMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinario. Nos faltaron días para seguir disfrutando. Gracias
Stayed 1 night in Oct 2024

8/10 Good

Jurgis

Liked: Cleanliness, staff & service, property conditions & facilities
Food schould be improved.Very overpriced ad tasteless.
Stayed 3 nights in Sep 2024

8/10 Good

Jurgis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food should be improved,tasteless and very overpriced!
Stayed 1 night in Sep 2024

10/10 Excellent

Victor

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is close to the ruins, so you can absorb the vibe of the jungle
Stayed 4 nights in Aug 2024

10/10 Excellent

Abril Mendoza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the place because they try to safe the environment ,their food and service was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is huge and well managed. They have the only natural pool as they have their own source of spring water. The restaurant is big and the food is of high quality. They have a Starbucks, which in my opinion is not necessary. They care so much about their traditions and the planet, No plasticware, it is awesome.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yolanda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our experience in Chan- ka was excellent! We loved the surroundings. A beautiful place to stayed and relax
Stayed 4 nights in Jun 2024

6/10 Okay

Jenifer

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful property however the room had termites right on top of the bed. Also some of the servers were super late with our food( it would take 1hr and a half from when we ordered to get our food) meanwhile most other families got their food in 30 minutes
Stayed 5 nights in Apr 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very relaxing and peaceful.We loved that it was close to the ruins and was very quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Florie

Stayed 1 night in Mar 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort but restaurant needs attention.
We spent 3 nights and Chan-Kah and enjoyed the sites of Palenque and ending the day relaxing around the beautiful pool. My only disappointmennt was the limited menu at the restaurant along with the quality of the food. The lunch menu was the same as the dinner menu and really only had a standard European European selection. In our opinion the restaurant has considerable room for improvement.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located, easy to reach from Palenque by taxi, and near to the historical zone. Staff were friendly and helpful. The shower was not very clean.
Stayed 3 nights in Dec 2023

10/10 Excellent

juan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es hermoso!!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay immensely. The rooms in the hot humid jungle are air conditioned and impeccably maintained. The food quality is good enough, lacking in local pride though. There should be more showcasing Mayan ingredients and Mayan cuisine. That’s why everyone goes to this part of the world. To learn the culture. Likewise, music played should be local music, not Miley Cyrus, liver her though I do. Play Mexican music . Chiapas music. Mayan music. Pool is warm to hot but clean. Grounds are stunning and exceptionally well maintained. Staff and service excellent. Howler monkeys chant at dawn and dusk. The blues are clearly older than we think.
Stayed 3 nights in Aug 2023

10/10 Excellent

Angelo

Stayed 2 nights in Aug 2023

8/10 Good

Anna

Stayed 1 night in Aug 2023

10/10 Excellent

Bibiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay
This is a beautiful hotel, it is actually individual cabins in the jungle, with amazing gardens, a beautiful pool and it’s minutes away from restaurants, the town and the archeological park.
Stayed 2 nights in Aug 2023

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
Room was not clean, stains on the bathroom wall.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023