6/10 Okay
Panwarat
13 March 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I recently booked the "Suite Two Twins Room," which was described as suitable for 3 people. However, upon check-in, we were informed that we needed to pay an additional 1000 baht for a cot, because of three of us in the room. This seemed overpriced, and we ultimately didn't need the cot.
Additionally, the hotel restaurant's food was expensive, and the portions were quite small. While there was a happy hour with a "buy one, get one free" certain alcoholic drink offer, it seemed to only apply to juice, which was disappointing.
The room itself had issues with drainage, and in the middle of the night, we ran out of toilet paper. Unfortunately, there were no spare rolls available, which was inconvenient. The room also lacked sufficient trash cans.
On a positive note, the hotel staff were friendly and helpful. However, in our opinion, the overall experience did not justify the high prices for the facilities offered. Based on this experience, we have decided not to book this hotel for future stays.
Panwarat
Stayed 1 night in Mar 2025