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"Check-in was smooth and great. They reviewed my special instructions to allow my partner to check-in ahead of me. The room was fresh and clean. The jacuzzi was exactly what we needed. I was a bit nervous of it being noisy to fill up, use and drain but we were on the far end of the building so hopefully it didn't bother anyone. He used it twice for his lower back issues. I liked the TV on the exterior wall so that we could watch it late without worry of neighbors. Also the TV swivels to either face the Jacuzzi or the bed. The indoor hot tub and pool on the first floor were clean, enjoyable and refreshing. The breakfast was pleasant as was the attendance a ball of sunshine. The to-go brown bags were the perfect touch. I spoke to Norma at the front desk twice and she's the reason I booked your location via Hotels.com. I am glad as the all of the staff was pleasant and it's obvious they take their job and customer service seriously. My stay was a Tues check-in and Wed check-out in the Jacuzzi suite. "

"The front desk staff was very polite and very friendly! Definitely recommend if you are staying in Elgin for a night!!"

"Loved it, would definitely do it again. Very comfortable, Wished it hadn't rained, would have liked to have more campfires."

"Easy check in "

"It was great place for value. The room was neat and presentable. "

"The property is a little run down but the people are so nice they more than make up for it. If you are only staying a night or two, this place is totally good."

"This place is wonderful! So many activities and dining options. Great open spaces for kids to run around. We will definitely stay again!!"

"It was a great stay, good breakfast and nice location."

"Great rental, well-appointed safari tent"