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The Axana Hotel

4.0 star property
Hotel in Padang with a fitness center and spa services

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Axana Hotel

Outdoor pool
Minibar, in-room safe, desk, blackout drapes
Front of property
Terrace/patio
Poolside bar

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
The price is AED 109
AED 132 total
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Minibar
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Minibar
  • 49 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Minibar
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room

Minibar, in-room safe, desk, blackout drapes

Executive Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Minibar
  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Mercure Padang
Pool
Hot Tub
Spa
Kids pool
8.4 out of 10, Very Good, (151)
The price is AED 136
AED 165 total
includes taxes & fees
24 Nov - 25 Nov
Mercure Padang

About the neighborhood

Map
Jl. Bundo Kandung No 14-16, Padang, west sumatera, 25119

What's nearby

  • Adityawarman Museum - 7 min walk - 0.6 km
  • Colonial Quarter - 15 min walk - 1.3 km
  • Siti Nurbaya Bridge - 19 min walk - 1.6 km
  • University of Eka Sakti - 3 min drive - 3.3 km
  • Air Manis Beach - 6 min drive - 2.4 km

Getting around

  • Pulau Aie Station - 16 min walk
  • Padang (PDG-Minangkabau Intl.) - 25 min drive

Restaurants

  • ‪Malabar Bofet & Restoran Padang - ‬5 min walk
  • ‪Kripik Balado Shirley - ‬7 min walk
  • ‪Nasi Goreng Patai Bofet Mi-Mien - ‬9 min walk
  • ‪Sate Danguang-danguang Simp. Kinol - ‬7 min walk
  • ‪KIOSK Coffe Shop & Tea Shop - ‬7 min walk

About this property

The Axana Hotel

Upscale hotel
You can look forward to a terrace, a garden, and dry cleaning/laundry services at The Axana Hotel. Treat yourself to a massage or other spa services. The on-site restaurant, Decafe, offers breakfast, lunch, and dinner. Free WiFi in public areas is available to all guests, along with a bar and a gym.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • A front-desk safe, smoke-free premises, and a 24-hour front desk
Room features
All 136 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free internet and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 85000 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Decafe

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 85000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Axana Hotel Padang
Axana Hotel
Axana Padang
The Axana Hotel Hotel
The Axana Hotel Padang
The Axana Hotel Hotel Padang

Frequently asked questions

Does The Axana Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Axana Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Axana Hotel?

Self parking is free at this property.

What time is check-in at The Axana Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at The Axana Hotel?

Check-out is at noon.

Does The Axana Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Axana Hotel located?

Situated near the beach, this hotel is within a 15-minute walk of Adityawarman Museum and Taman Budaya Cultural Centre. Colonial Quarter and Pelabuhan Muaro are also within 1 mi (2 km). Pulau Aie Station is 16 minutes by foot and Pulauair Station is 16 minutes.

The Axana Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 8 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

5.4/10

Amenities

7.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melvin

Stayed 1 night in Sep 2024

4/10 Poor

Diego

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

4/10 Poor

Marcus

Disliked: Property conditions & facilities
Air con not great at all
Stayed 1 night in May 2024

4/10 Poor

christine

Disliked: Cleanliness, property conditions & facilities
Staff was nice but not many of them. Hotel was worn down, not maintained. Aircon didn’t work well. Nothing in the room. Overpriced for what you get. I won’t go again. There was also a cockroach in the bathroom- I realize this can’t be totally controlled but with everything else it didn’t help. Food was ok from kitchen. Overall disappointed for the price I paid. Rooftop pool was nice. But no service there- no towels…etc. kind of abandoned. Worth about 60-70/night
Stayed 1 night in Jun 2023

10/10 Excellent

yanka

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean option.
My two friends and I stayed here for one night twice on our way to and from our boat trip. The hotel was great! Clean room and comfy bed. The rooftop pool was beautiful.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
MORE INFORMATION FROM FRONT DESK WHEN GUEST ASKING NICE PLACE AT PADANG
Stayed 2 nights in Jun 2019

8/10 Good

potjut umy ka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Padang was amazing. With lots of interesting places to visit. I would definitely recommend axana hotel. The staffs were very helpful and apologetic sometimes.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Beautiful roof top pool. There was too much smoking and smoke in the hotel.
Stayed 4 nights in Apr 2019

6/10 Okay

KU MOHD HAZIZAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Executive room
Executive Room on pic show bathtub. But don't have bathtub. So far overall this hotel ok. Nearest from food area
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Room 321 Poor aircon in room; switch didnt function well. Safety latch at entrance broken. Dripping tap near toilet bowl. Bath towels worn out. Good service by Puteri at reception. However on arrival at 3.00pm 19th Feb, check-in, needed to wait for nearly 90 minutes for all rooms to be ready.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent, especially Refika and Putri at reception. The staff in general very friendly and helpful
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service
The location and the free airport shuttle makes this place worthwhile else it tired and run down
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveler

Took 3 hours to get to the room. We were told most rooms are in the midst of cleaning. Eventually, got 1 room first after 2 hours of waiting. About to go to the room elevator broke down & had to wait for another hour. Quite a bad experience & may not want to consider to come to this hotel if we are here again.
Stayed 2 nights in Dec 2018

6/10 Okay

Ben, Australia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Basic rooms, overpriced, could be cleaner
Impressive lobby, nice roof-top pool with view and gym but actual rooms not really very good. I stayed in a "standard" room on the fifth floor. The hallway was grotty and in need of renovation. The room was also grotty with grime on the marble in the bathroom and writing desk. The AC didn't work very well so that setting it to 16C very slowly got it down to about 22C. Taped electrical wiring was showing beside the lighted mirror. Tthe shower recess did not drain towards the floor drain. This meant that there was always a pool of water which slowly seeped into the room and had ruined (warped and stained) the floating timber floor. Not a big deal, but an indication of need for renovation. Overall, good facilities, good breakfast, friendly staff, good location, but actual rooms (certainly the 'standard' ones) are in need of a very substantial renovation and upgrade and greater attention to detail by the exclusively young male cleaning staff. This left me feeling the room was relatively overpriced.
Stayed 3 nights in Sep 2018

8/10 Good

Geir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norway travler
Isi fast,god service,clean,oki, god hotel.

8/10 Good

DH, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to museum & beach
Stayed for 2 nights from 12-14/1 to attend my Niece wedding a bit disappointed while check in couldn’t find my booking but managed to get my room which I booked from SGP. The family suits is big n spaces with king size bed n one single bed. The hotel provided 4 stars hotel amenities, good gym facilities n there’s spa n Swimming pool at the roof TOP. Their staffs very good n attentive. Requested my room to be clean but I didn’t know why the housekeeper didn’t come n clean it so ended up I have to request new towels n toilet rolls. Breakfast was good too, everything is pleasant.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Anggoro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, short trip to the beach, on foot.
Stayed 1 night in Oct 2017

8/10 Good

Karratha Wellness C

Liked: Staff & service
Stayed 1 night in Oct 2017

10/10 Excellent

Rahmat

Stayed 1 night in Aug 2024

8/10 Good

Juan Carlos

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Yoriko

Disliked: Cleanliness
歯ブラシが使用済みの物が置いてあった。
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018