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Hotel Emily

3.5 star property
Family-friendly hotel with free valet parking and a 24-hour business center

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Photo gallery for Hotel Emily

Suite | In-room dining
Interior
Hot stone massages, body scrubs, massages
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is AED 190
AED 226 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | View from room

Standard Room, 1 Double Bed

Highlights

Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Cable channels
  • 0.9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | In-room dining

Suite

Highlights

Free cribs/infant beds
Plasma TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Cable channels
  • 0.9 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Double Room

Highlights

Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Cable channels
  • 0.9 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free cribs/infant beds

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Suite

In-room safe, desk, iron/ironing board, free cribs/infant beds

Double Suite

  • Sleeps 4
  • 1 King Bed(s) and 2 Twin Bed(s)

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free cribs/infant beds

Single Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

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8.8 out of 10, Excellent, 269 reviews
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AED 211 total
includes taxes & fees
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About the neighborhood

Map
Plaza Independencia S/N, Col. Centro, Pachuca, HGO, 42000

What's nearby

  • Independence Square - 1 min walk - 0.2 km
  • Monumental Clock of Pachuca - 2 min walk - 0.2 km
  • Salones Perla - 3 min drive - 3.1 km
  • Hidalgo Stadium - 5 min drive - 4.6 km
  • Galerias Pachuca Mall - 6 min drive - 5.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 91 min drive

Restaurants

  • ‪La Blanca Restaurant Bar - ‬1 min walk
  • ‪Oso Boca Negra - ‬1 min walk
  • ‪Taqueria Arandas - ‬2 min walk
  • ‪Hotel de los Baños - ‬2 min walk
  • ‪Subway - ‬1 min walk

About this property

Hotel Emily

Family-friendly hotel in the city center
Take advantage of dry cleaning/laundry services, a fireplace in the lobby, and a 24-hour business center at Hotel Emily. Treat yourself to spa services, such as a body scrub or a massage. The on-site Mexican cuisine family restaurant, Restaurante Chips, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also enjoy the following perks during your stay:
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • A computer station, concierge services, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 69 rooms offer amenities such as free WiFi, safes, and free bottled water.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking (surcharge) on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:30 AM: MXN 130 for adults and MXN 70 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Restaurante Chips

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Spa

  • Body scrubs
  • Massage - hot stone

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive before normal check-in hours are subject to room availability.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 100 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 130 for adults and MXN 70 for children
  • Airport shuttle fee: MXN 2400 per vehicle
  • Rollaway bed fee: MXN 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emily Pachuca
Hotel Emily
Hotel Emily Pachuca
Hotel Emily Hotel
Hotel Emily Pachuca
Hotel Emily Hotel Pachuca

Frequently asked questions

Is Hotel Emily pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Emily?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Emily?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Emily?

Check-out is at noon.

Does Hotel Emily provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2400 per vehicle applies.

Where is Hotel Emily located?

Located in the heart of Pachuca, this family-friendly hotel is steps from Independence Square, Monumental Clock of Pachuca, and Mineria Museum and Historical Archive. Hidalgo Theater and National Photography Museum are also within 10 minutes.

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Hotel Emily Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 310 out of 539 reviews
Rating 8 - Good. 177 out of 539 reviews
Rating 6 - Okay. 34 out of 539 reviews
Rating 4 - Poor. 10 out of 539 reviews
Rating 2 - Terrible. 8 out of 539 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean and the staff very friendly!
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2025

10/10 Excellent

MA DEL CARMEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, walkable to shopping areas including the market and a variety of restaurants to please you palate. The personal is outstanding answering any questions and directing to possible places.
Stayed 5 nights in Jan 2025

6/10 Okay

Benoit

Liked: Cleanliness, staff & service
Great morning buffet on the weekend
Stayed 2 nights in Jan 2025

10/10 Excellent

MA DEL CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities
All the beautiful details in the hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Coro

Liked: Cleanliness, staff & service, property conditions & facilities
In the centre of town, close to everything.
Stayed 2 nights in Dec 2024

10/10 Excellent

ROGELIO YAHIR

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugsrv
Stayed 1 night in Dec 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 3 nights in Jan 2025

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
0k
Stayed 5 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Rita L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll definitely be back
Stayed 2 nights in Oct 2024

10/10 Excellent

Huber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view
Beautiful view from my room looking at the clock square.
Stayed 1 night in Oct 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very nice hotel to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice i liked
Stayed 1 night in Aug 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
The location was amazing. We got a room with a wonderful view to the monumental clock. The staff was great and super helpful.
Stayed 1 night in Jun 2024

6/10 Okay

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Was good location
Stayed 1 night in Feb 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always nice to be at this hotel They have a good service and the location is very convenient.
Stayed 1 night in Sep 2023

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. Very clean, cozy, comfortable in historical center of the town. People at the reception were very nice, professional and helpful. It was great experience overall.
Stayed 1 night in Apr 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Simple convenient hotel in the center of Pachuca.
Stayed 1 night in Sep 2023

10/10 Excellent

FERMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for all
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
Great location and service! Front desk is very helpful. Food is good too.
Stayed 1 night in Feb 2024

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel/room. Worth the price 👌
Stayed 3 nights in Jan 2024

10/10 Excellent

Marilu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel because they are very friendly, hospitality and welcome, they make you feel at home.
Stayed 1 night in Oct 2022

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
If your visiting as a tourist its best to stay by the clock tower in the historic district. This is where Hotel Emily is. There is another hotel with same owner, same furnishings, same bedding across the plaza called Hotel Crios. I stayed at BOTH on this same trip.j I paid more for the Hotel Crios to get a nice room and it had 2 balconies both overlooking the plaza. It was really large too! I was able to check in a few hours early. At Emily I paid somewhat less, I dont have the figure but the room was half the size at best. NO BALCONY, and the view of run down buildings behind and a barking dog in the house behind. A fence covered with broken glass separates. I went from a plaza great view to a lousy rear view with barking dog. . I also had to wait until 300pm to check in time. At Crios I got in 2 hours early. Each had a coffee machine where you get the first one free and the bag at Crious had everything and the one at Emily was different brand and missing items inside. Emily has a restaurant and Crios does not but I didnt eat there. I prefer to get out on the town. The floors at Emily are half floors, so you still have to walk up or down a 1/2 floor and that kind of stuff subjects you to more noise from open spaces. Not good for the elderly or those with limitations.
Stayed 2 nights in Feb 2025