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Mercure Fátima

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Fátima

Exterior
Exterior
Gift shop
Exterior
Lobby lounge

Reviews

9.8 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Room service
    Room service
The price is AED 249
AED 260 total
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed, View

Privilege, Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is AED 325
AED 345 total
includes taxes & fees
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About the neighborhood

Map
Rua Conego Manuel Nunes Formigao 4, Ourem, Santarém, 2495-417

What's nearby

  • Church of the Most Holy Trinity - 4 min walk - 0.4 km
  • Chapel of the Apparitions - 8 min walk - 0.7 km
  • Fatima Basilica - 8 min walk - 0.7 km
  • O Milagre de Fatima - 10 min walk - 0.9 km
  • Sanctuary of Our Lady of Fatima - 11 min walk - 1.0 km

Getting around

  • Leiria Station - 27 min drive
  • Humberto Delgado Airport (LIS) - 76 min drive

Restaurants

  • ‪Estátua João Paulo II - ‬4 min walk
  • ‪Casa Platano Restaurante - ‬1 min walk
  • ‪Restaurante Santa Cruz - ‬7 min walk
  • ‪Restaurante O Recinto - ‬4 min walk
  • ‪A Casa dos Pastéis - Pastéis de Fátima - ‬5 min walk

About this property

Mercure Fátima

Upscale eco-certified hotel near Fatima Basilica
Located close to Church of the Most Holy Trinity and Chapel of the Apparitions, Mercure Fátima provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site Portuguese cuisine restaurant, Casa Platano, serves lunch. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A 24-hour front desk, tour/ticket assistance, and multilingual staff
  • Luggage storage, a water dispenser, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 72 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Casa Platano
  • Plane Tree Bistro
  • Plane Tree Bar

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch Smart TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 10 per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 9564

Property is also known as

Mercure Fátima Hotel
Mercure Fátima Ourem
Mercure Fátima Hotel Ourem
Mercure Fátima (Opening January 2021)

Frequently asked questions

Is Mercure Fátima pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Fátima?

Self parking is available for EUR 10 per day.

What time is check-in at Mercure Fátima?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Fátima?

Check-out is at noon. Late check-out is available for a fee.

Where is Mercure Fátima located?

Located in the heart of Fátima, this eco-certified hotel is within a 10-minute walk of Church of the Most Holy Trinity, Chapel of the Apparitions, and Fatima Basilica. O Milagre de Fatima and Sanctuary of Our Lady of Fatima are also within 15 minutes.

Mercure Fátima Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 265 out of 301 reviews" "
Rating 8 - Good. 29 out of 301 reviews" "
Rating 6 - Okay. 4 out of 301 reviews" "
Rating 4 - Poor. 0 out of 301 reviews" "
Rating 2 - Terrible. 3 out of 301 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

EDUARDO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly. Conam is a real star and has helped us meet all our needs.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The retraction shades are great. Great views of the Heart statue. Location is the best. Very convenient, walkable and safe.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great location, amazing staff, great breakfast and great dinner.
Stayed 1 night in Nov 2024

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is our second visit to the Mercure Hotel. Overall, the hotel is nice, and the front desk service is excellent. It is conveniently located near the basilica, and the breakfast offered is superb. The Platano restaurant is also a must-try, and the shopping store has everything you might want or need. I am giving the hotel four stars instead of five because when we returned to our room after spending the afternoon at the basilica, we found that there was no shampoo or conditioner provided. We had not brought our own because we were only staying for one night and had left our luggage in the car ( it was past 11 pm). When I called to request shampoo, the representative informed me that the cleaning staff would deliver it the next day. However, if I needed it immediately, there would be a charge of €15. I believe it was the hotel's responsibility to provide basic amenities like shampoo and conditioner, rather than ours.
Stayed 1 night in Nov 2024

10/10 Excellent

Javier, MIAMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short time but excellent staying
Stayed 1 night in Oct 2024

10/10 Excellent

Maisie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Leonardo, Rouse hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel ! New
Stayed 1 night in Oct 2024

8/10 Good

Ha Viet Cong

Stayed 2 nights in Sep 2024

10/10 Excellent

carlos

Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and modern facilities and close to everything. Car parking was good and staff helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

VIOLETA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the hotel. The food at the Planetree restaurant was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Avigdor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very modern hotel with parking. Interesting bed/bath layout. Not very practical if sharing the room with a friend, no issues if sharing with a partner. Expensive breakfast. Nice gift shop.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bassel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel .
Stayed 1 night in Sep 2024

10/10 Excellent

IRIS, Hawthorne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Help were awesome..
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very clean and the food in the restaurant is top notch. The room is modern and I love the bath products.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Hotel was wonderful.
Stayed 2 nights in Aug 2024

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the Sanctuary, with very nice facilities, perfectly maintained, and with very friendly and attentive staff. The only thing that bothered us a bit was the A/C un the rooms, that seemed to have a timer; so it turned off after a while.
Stayed 1 night in Aug 2024

10/10 Excellent

Silvester

Liked: Cleanliness, staff & service, property conditions & facilities
A1
Stayed 1 night in Aug 2024

10/10 Excellent

Setchia, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Mercure Hotel. The place was clean, quiet and at a walkable distance from all the religious sites, and from different restaurants. The staff was wonderful, friendly and available to answer our questions when needed. I definitely recommend this place and will go back there again.
Stayed 4 nights in Jul 2024

8/10 Good

Stella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location!
Stayed 1 night in Jul 2024

10/10 Excellent

Debbie

Stayed 2 nights in Jun 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2024