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Hotel Palazzo Papaleo

5.0 star property
Bayside hotel with free breakfast and a rooftop terrace

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Terrace/patio
Exterior
Rooftop bar, ocean views, open daily
Junior Suite, 1 King Bed, Balcony, Partial Sea View | Premium bedding, down comforters, minibar, in-room safe
Couples treatment rooms, Turkish bath, body treatments

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Spa
  • Room service

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Room options

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Showing 2 of 2 rooms

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Premium bedding, down comforters, minibar, in-room safe

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Bathrobes
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Partial Sea View

Junior Suite, 1 King Bed, Balcony, Partial Sea View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony, Partial Sea View

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Bathrobes
  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Via Rondachi 1, Otranto, LE, 73028

What's nearby

  • Otranto Waterfront - 1 min walk - 0.0 km
  • Otranto Cathedral - 1 min walk - 0.1 km
  • Otranto Castle - 3 min walk - 0.3 km
  • Alimini Lakes - 7 min drive - 5.4 km
  • Baia Dei Turchi Beach - 16 min drive - 6.2 km

Getting around

  • Otranto Station - 13 min walk
  • Papola Casale Airport (BDS) - 74 min drive

Restaurants

  • ‪SoFish - ‬1 min walk
  • ‪La Pignata - ‬1 min walk
  • ‪La Bella Idrusa - ‬1 min walk
  • ‪Ristorante Vecchia Otranto - ‬1 min walk
  • ‪Agli Angeli Ribelli - ‬3 min walk

About this property

Hotel Palazzo Papaleo

Luxury hotel near Otranto Waterfront
Located close to Otranto Cathedral and Otranto Castle, Hotel Palazzo Papaleo provides a free breakfast buffet, a poolside bar, and a rooftop terrace. For some rest and relaxation, visit the Turkish bath/hammam or hot tub, and indulge in a hot stone massage, a body wrap, or a body scrub. The on-site Italian cuisine restaurant, Peccato di Vino, features al fresco dining and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a library.
You'll also enjoy perks such as:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and a 24-hour front desk
  • Outdoor furniture, 1 meeting room, and bicycle parking
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Palazzo Papaleo offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Cribs/infant beds and travel cribs
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with showers and bidets
  • 32-inch LED TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 20 per day; includes in/out privileges)
  • Offsite parking within 1312 ft (EUR 20 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Peccato di Vino
  • Terrazza Papaleo

Things to do

  • Bike parking
  • Spa services
  • Hot tub

Family friendly

  • Babysitting (surcharge)
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • Elevator
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 30
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch Smart TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 20 per night

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 June, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 July - 31 August, EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Uncovered self parking fee: EUR 20 per day (in/out privileges)
  • Nearby parking fee: EUR 20 per night (1312 ft away)
  • Crib (infant bed) fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a smoke detector
Property Registration Number IT075057A100021276, LE075057015S0007164

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Papaleo
Hotel Palazzo Papaleo Otranto
Palazzo Papaleo
Palazzo Papaleo Otranto
Boutique Hotel Palazzo Papaleo
Palazzo Papaleo Hotel
Hotel Palazzo Papaleo Hotel
Hotel Palazzo Papaleo Otranto
Hotel Palazzo Papaleo Hotel Otranto

Frequently asked questions

Is Hotel Palazzo Papaleo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palazzo Papaleo?

Self parking is available for EUR 20 per day.

What time is check-in at Hotel Palazzo Papaleo?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Palazzo Papaleo?

Check-out is at 11:00 AM.

Does Hotel Palazzo Papaleo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per vehicle applies.

Where is Hotel Palazzo Papaleo located?

Located in Otranto Historic Centre, this luxury hotel is steps from Otranto Waterfront, Otranto Cathedral, and Otranto Castle. Alimini Lakes and Baia Dei Turchi Beach are also within 6 mi (10 km). Otranto Station is 13 minutes by foot.

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Hotel Palazzo Papaleo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 100 out of 130 reviews
Rating 8 - Good. 22 out of 130 reviews
Rating 6 - Okay. 5 out of 130 reviews
Rating 4 - Poor. 2 out of 130 reviews
Rating 2 - Terrible. 1 out of 130 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Breakfast was really good and staff were wonderful attending to our needs.
Stayed 2 nights in Sep 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel in a great location
Stayed 2 nights in Aug 2024

10/10 Excellent

klotz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect localisation, hôtel and service!
Stayed 3 nights in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Nice rooftop bar and area for breakfast. Great location, close to many beaches and restaurants
Stayed 3 nights in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Room spacious and bathroom convenient, clean, good water pressure. Staff very attentive and excellent roof terrace bar with unbelievable views. Breakfast included is excellent, fresh juices, platters of food, fresh coffee. Truly excellent all around.
Stayed 3 nights in Aug 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this hotel. Perfect location, many attraction and sea at short walking distance. Great breakfast and beautiful ocean views from roof top. Professional and helpful personeel, service is really of a 5* hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Tammera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Town Otranto!
Amazing stay in old town Otranto. You will park outside about 400 meters away, but it’s an easy walk to the hotel from there. Incredible view from the terrace on the roof, and clean comfortable rooms with extra pillows, blankets, and plenty of closet space. A very nice breakfast is offered with both a buffet and off of the menu items. Coffee was plentiful and we were close to nice views of the sea from our balcony. Loved our visit here!
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely attentive, friendly a d helpful
Stayed 2 nights in Mar 2024

8/10 Good

Per

Liked: Cleanliness, staff & service, room comfort
Nice place good value for the Price
Nice hotel - extremly central placed. And good value for the Price. However not 5 stars - 4 maximum.
Stayed 2 nights in May 2024

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly an exceptional experience
Truly authentic right next to cathedral. Quiet and intimate.
Stayed 1 night in Jun 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful and made our stay special. They offered us tickets to the Jazz Festival that was playing and really made extra efforts to make our stay special. The staff was very able to communicate with us as English speakers and made us feel very comfortable. Thank you.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located (For Historic Centre, Beach and Old Port) beautifully preserved and maintained Palazzo-style hotel. We felt completely immersed and thanks to the Hotel Staff who were so professional, friendly and helpful, we utterly enjoyed every moment of our stay in Otranto
Stayed 3 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the sea from rooftop dining and breakfast.
Stayed 1 night in Sep 2022

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and pleasant
Absolutely fabulous, beautiful hotel in a beautiful town, friendly, thoughtful and efficient staff.
Stayed 5 nights in Oct 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Staff, Location and Facility
This is an awesome hotel with even more awesome staff. Location is perfect in the historic center of Otranto. Staff, from my first telephone call asking where to park, to the friendly and kind staff on the rooftop lounge and breakfast area were fantastic. Special compliment to Peppe for recommending a place to watch the Champions League semi finals.
Rooftop bar
Baia dei Turchi
Crystal clear
Stayed 3 nights in May 2024

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Place to Stay in Otranto
Great location in the old town, very convenient for all the key sites and a nice view of the waterfront from the balcony. The hotel is very clean with comfortable rooms and beds, and a good breakfast. We were given excellent restaurant recommendations.
Stayed 2 nights in Oct 2022

10/10 Excellent

Gianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolute gem. We loved everything about it. The staff was friendly and helpful. The hotel is very charming and we would highly recommend this hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully situated behind the cathedral in the old centre of Otranto. The service is very good and the staff are kind and caring. Don't hesitate and stay in this Palazzo!
Stayed 1 night in Aug 2023

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the Hotel Palazzo Papaleo. The staff was incredibly friendly, and they helped with suggestions and bookings in the area. We parked at a nearby paid lot outside of the ZTL, and it was a quick walk with our carry-on sized suitcases. We wish we stayed longer, and would definitely return!
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff amazing So helpful. Could not do enough for us .
Stayed 3 nights in Sep 2022

10/10 Excellent

Nicolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently placed within the old town, making it very easy to pop down to the sea and go back to the room and shower and then pop out again for food et cetera. The hotel itself is nice, not super lux but nice, and clean, there were things that niggled like the layout of the room and the air con, but the thing that raised this hotel up above others that I’ve stayed in and took it from a forgettable experience to one I won’t forget in a hurry, is the staff. What amazing people!. Couldn’t do enough and with a smile! I thought Patrizia was the manager (she isn’t but she should be!) her customer service, attention to detail, attentiveness and concern for our wellbeing and enjoyment was just…wow. Special mention also to Elena and the boys at breakfast. If I come back to Otranto I will definitely stay here again because of them Thank you everyone
Stayed 5 nights in Jun 2022

2/10 Terrible

Lasse

Stayed 4 nights in Sep 2024

10/10 Excellent

Esperidião Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Gabriele

Disliked: Staff & service, property conditions & facilities, room comfort
Sicuramente non un hotel a 5 stelle
L’hotel non rispecchiava totalmente le foto pubblicate sul sito . Hotel sicuramente antico ma poco curato nei dettagli ( per esempio mobilio, bagno). Sicuramente non conforme agli standard di come si intende un hotel 5 stelle. Colazione poco fornita, mancanza di acqua gratuita in camera. Servizio trasporto bagagli dal parcheggio complicato e poco comodo.
Stayed 2 nights in Jul 2024

10/10 Excellent

Huib Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024