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Mercure Ostrava Center Hotel

4.0 star property
Ostrava hotel in Ostrava City Centre with a 24-hour health club and a sauna

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Ostrava Center Hotel

Breakfast, lunch, dinner served; international cuisine
Exterior
Bar (on property)
Bar (on property)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • Pet friendly
  • Breakfast available
The price is AED 233
AED 271 total
includes taxes & fees
26 Dec - 27 Dec

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Superior Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Superior Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Privilege, Suite, 1 Double Bed with Sofa bed

Privilege, Suite, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Front of property

Imperial Hotel Ostrava

Pet friendly
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (280)
The price is AED 313
AED 361 total
includes taxes & fees
3 Jan - 4 January 2025
Imperial Hotel Ostrava

About the neighborhood

Map
Ceskobratrska 18-1742, Ostrava, 702 00

What's nearby

  • Casino Ostrava - 8 min walk
  • Silesian-Ostrava Castle - 19 min walk
  • Ostrava Zoo - 4 min drive
  • Lower Vitkovice - 6 min drive
  • Ostravar Arena - 8 min drive

Getting around

  • Ostrava (XJV-Ostrava Central Train Station) - 3 min drive
  • Ostrava (OSR-Leos Janacek) - 24 min drive

Restaurants

  • ‪Čerstvý Boby - ‬3 min walk
  • ‪Coffeeshop U Cerneho stromu - ‬5 min walk
  • ‪PetPunk - ‬4 min walk
  • ‪Stodolni - ‬4 min walk
  • ‪V Zahradní - ‬3 min walk

About this property

Mercure Ostrava Center Hotel

Upscale hotel located in Ostrava City Centre
Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Mercure Ostrava Center Hotel. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Janak Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A banquet hall, concierge services, and a 24-hour front desk
Room features
All 139 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • LCD TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Czech, English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CZK 380 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CZK 372.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Janak Restaurant

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Sauna
  • Spa services

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 500 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 35.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CZK 372.50 per person
  • Airport shuttle fee: CZK 900 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: CZK 380 per night
  • Pet fee: CZK 500 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Children 18 years old and younger are not permitted at this property
Parking height restrictions apply

Property is also known as

Mercure Hotel Ostrava Center
Mercure Ostrava Center
Mercure Ostrava Center Hotel
Mercure Ostrava Center
Mercure Ostrava Center Hotel Hotel
Mercure Ostrava Center Hotel Ostrava
Mercure Ostrava Center Hotel Hotel Ostrava

Frequently asked questions

Is Mercure Ostrava Center Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of CZK 500 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Ostrava Center Hotel?

Self parking is available for CZK 380 per night. Limited spots are available.

What time is check-in at Mercure Ostrava Center Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Ostrava Center Hotel?

Check-out is at noon.

Does Mercure Ostrava Center Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CZK 900 per vehicle applies.

Where is Mercure Ostrava Center Hotel located?

Located in Ostrava City Centre, this hotel is steps from Michal Colliery, Milos Sykora Memorial, and Ostrava Museum. New City Hall Viewing Tower and Casino Ostrava are also within 10 minutes. Ostrava (XJV-Ostrava Central Train Station) is 29 minutes by foot and Ostrava Central Station is 29 minutes.

Mercure Ostrava Center Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 149 out of 261 reviews" "
Rating 8 - Good. 91 out of 261 reviews" "
Rating 6 - Okay. 13 out of 261 reviews" "
Rating 4 - Poor. 5 out of 261 reviews" "
Rating 2 - Terrible. 3 out of 261 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Piotr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Shane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Taekyoung

Stayed 2 nights in Jun 2024

8/10 Good

Bozena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, restaurant with excellent food. Brekfest ok. The big minus for the key card system - the worse I’ve ever used.
Stayed 3 nights in May 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location high quality experience
Stayed 3 nights in May 2024

10/10 Excellent

Einar Hrafn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

DONGHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Hyun jun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Michal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property condition and facilities requires improvement.
Stayed 4 nights in Dec 2023

10/10 Excellent

Aaron

Stayed 4 nights in Dec 2023

8/10 Good

Michal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Bartosz

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Some of the most friendly in the Czech Republic. I rarely dine in hotel restaurants but the deer filet in the Winestone restaurant was next level phenomenal. I will 100 percent stay here again if ever in Ostrava.
Stayed 1 night in Oct 2023

8/10 Good

PaUL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service
Convenient stay. Simple but comfortable. Clean. Amazing staff!
Stayed 1 night in Sep 2023

8/10 Good

Slawomir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but not great.
Small, odd shaped room with tiny, not always working TV. Bathroom was very nice. Can't say anything about restaurant, but staff was very friendly and helpful.
Stayed 1 night in Jan 2023

10/10 Excellent

Jana

Stayed 1 night in Dec 2022

8/10 Good

Ari

Stayed 2 nights in Dec 2022

10/10 Excellent

janaka

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying here. The staff is wonderful! The property itself is beautiful. It feels almost like you are staying in an old castle. There is a beautiful old church next door, and, if you are lucky enough to get a room with view of it, you may find yourself just staring out the window for long periods of time. The front doors as you enter are huge, and open automatically, which really only adds to the vibe of an old castle in a movie. There is a little park across the street that I have fallen in love with. It is extremely interesting and picturesque. There is such a wonderful vibe throughout. It is well worth the extra money to get breakfast included, as the buffet is extensive and delicious. A grocery store is only a couple of blocks away if you want to have anything in your room.
Stayed 7 nights in Nov 2022

10/10 Excellent

J

Stayed 1 night in Nov 2022