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Hotel Emma

3.0 star property
Hotel in Östersund with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Emma

Double Room | Desk, soundproofing, cribs/infant beds, rollaway beds
Terrace/patio
Free daily buffet breakfast
Desk, soundproofing, cribs/infant beds, rollaway beds
Double Room | Desk, soundproofing, cribs/infant beds, rollaway beds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi
The price is AED 349
AED 383 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room | Desk, soundproofing, cribs/infant beds, rollaway beds

Single Room

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

View from room

Family Room

Highlights

Soundproofed
Heating
Refrigerator
TV
Sofa bed - twin
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room

Double Room | Desk, soundproofing, cribs/infant beds, rollaway beds

Double Room

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Reception

Hotell Östersund

Pool
Hot Tub
Breakfast included
Spa
8.6 out of 10, Excellent, (1046)
The price is AED 387
AED 426 total
includes taxes & fees
18 Dec - 19 Dec
Hotell Östersund

About the neighborhood

Map
Prästg. 31, Östersund, Jämtland, 83131

What's nearby

  • Ostersund Town Hall - 4 min walk - 0.4 km
  • Mid Sweden University - 6 min walk - 0.5 km
  • Östersunds Hospital - 6 min walk - 0.5 km
  • Jamtli - 15 min walk - 1.3 km
  • Ostersund Ski Stadium - 4 min drive - 3.0 km

Getting around

  • Östersund Västra Station - 4 min walk
  • Ostersund (OSD-Are) - 12 min drive

Restaurants

  • ‪The Bishops Arms - ‬1 min walk
  • ‪Wedemarks Konditori - ‬1 min walk
  • ‪La Fabbrica Del Gusto - ‬2 min walk
  • ‪News Bar & Kök - ‬2 min walk
  • ‪Sir Winston Restaurant & Bar - ‬2 min walk

About this property

Hotel Emma

Property highlights
You can look forward to a free breakfast buffet, a terrace, and laundry facilities at Hotel Emma. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • Bike rentals, access to a nearby health club, and concierge services
  • An elevator, luggage storage, and a front-desk safe
  • Smoke-free premises, newspapers in the lobby, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Emma feature comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with showers and hair dryers
  • Refrigerators, electric kettles, and heating

Languages

English, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking for SEK 145 per day; reservations required

Food and drink

  • Free buffet breakfast available daily
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby health club
  • Bicycle rentals

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Desk
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (6 AM - 10:00 PM) and Saturday - Sunday (7:30 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside front desk hours will receive a text message with key retrieval instructions.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 135 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SEK 375.0 per day
Cribs (infant beds) are available for SEK 75 per night

Property payment types

Important information

Optional extras

  • Nearby parking fee: SEK 145 per day (246 ft away)
  • Pet fee: SEK 135 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 75 per night
  • Rollaway bed fee: SEK 375.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-115.256.336

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

Hotel Emma Östersund
Hotel Emma Ostersund
Emma Östersund
Hotel Emma Östersund
Emma Östersund
Hotel Hotel Emma Östersund
Östersund Hotel Emma Hotel
Emma
Hotel Hotel Emma
Hotel Emma Hotel
Hotel Emma Östersund
Hotel Emma Hotel Östersund

Frequently asked questions

Is Hotel Emma pet-friendly?

Yes, dogs are allowed at this property. There's a fee of SEK 135 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Emma?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Emma?

Check-out is at noon.

Where is Hotel Emma located?

Situated in Östersund, this hotel is within a 5-minute walk of Stadsmuseum, Ostersund Town Hall, and Badhusparken. Mid Sweden University and Östersunds Hospital are also within 10 minutes. Östersund Västra Station is only a 4-minute walk and Östersund Central Station is 11 minutes.

Hotel Emma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 408 out of 656 reviews" "
Rating 8 - Good. 205 out of 656 reviews" "
Rating 6 - Okay. 35 out of 656 reviews" "
Rating 4 - Poor. 6 out of 656 reviews" "
Rating 2 - Terrible. 2 out of 656 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Glynis

Dry nice hotel , friendly helpful staff . Excellent breakfast
Stayed 6 nights in Apr 2024

10/10 Excellent

Loisann

Liked: Cleanliness, staff & service, property conditions & facilities
Would like elevator service to street level and electrical outlet in bathroom
Stayed 2 nights in Jun 2023

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family accommodations!

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
The staff was generous with their time and were very accommodating. They always tried to be helpful. I was able to borrow one of the hotels bicycles and it was extremely smooth and comfortable to ride. I had a wonderful time riding around the city and suburbs.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Lots of heart in quaint hotel
Super friendly and helpful staff. They put a lot of love in to the breakfast buffet - really great. The building itself is quite worn down.
Stayed 1 night in Dec 2020

10/10 Excellent

AK, Sweden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tasteful, central, quiet. Good breakfast. Will return.
Stayed 1 night in Sep 2020

10/10 Excellent

Saulius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Staff and breakfast were both notable. And the stay was overall very enjoyable.
Stayed 1 night in Aug 2020

10/10 Excellent

Alan, Stirling

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and characterful traditional Swedish small hotel.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was listed as having free parking facilities. This was not the case, the only parking provided by the hotel was 85SEK per day. While this is not a lot of money, I would have preferred to know about it prior to deciding to book the hotel. Otherwise the hotel was great and the staff lovely.
Stayed 2 nights in Oct 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easy walk from the central train station. Nice neighborhood, lots of restaurants, close to museums. Everyone at the hotel was very friendly and helpful
Stayed 2 nights in Sep 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Stayed 6 nights in Jul 2019

10/10 Excellent

TravelingTexan, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most enjoyable hotels stays in memory. The hotel is in the city heart, within walking distance to/from the train station, close to grocery stores and many places of interest. Reception was quick, helpful and friendly. The room was spacious with nice linens and plenty of hot water. Breakfast was well stocked with quite a variety of offerings. A bonus is the availability of tea, coffee, fruit and snacks throughout the day. Wifi was strong and consistent. At our arrival, we were asked about departure times and when we relayed an early departure .. we were immediately offered a box breakfast for taking onto the train on our onward travel. No question, we would seek this accommodation, should the opportunity arise.
Stayed 1 night in Jul 2019

10/10 Excellent

Ursula, Geneva, Switzerland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In our opinion, Hotel Emma is the best hotel in all Sweden ! We never ever had such a huge, various and tasty breakfast as in this 3* hotel. Even the decoration is tastefully funny ... Their nice and hearty welcome made us feel truly at home. We strongly recommend to stop at Hotel Emma. You will never regret your choice !
Stayed 2 nights in Jun 2019

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

zeev

Liked: Cleanliness
Stayed 1 night in Sep 2018

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emma is OK!
This is a small hotel, right in the middle of Ostersund. It is above a bar that serves local beers and food, but the area is generally very quite so there was no disturbance from the bar during the late evening. The hotel is 'traditional' and a tad quaint, but is well fitted out with modern facilities. The single room was a good size and was as spacious as some double rooms that I have stayed in. The bed was comfortable and bed lined fresh and clean. The staff were very friendly and accommodating. Breakfast was very good/excellent with a considerable choice of cooked meats and cheeses, plus the usual cereals and yoghurt, fruit etc.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet little place
Lovely place, great host. Comfortable beds and pillows, hot shower and nice sized bathroom. Breakfast of meats, cheeses, yougurts, breads, etc. included, and parking in underground ramp a short walk away is extra. We would stay there again - very friendly!

10/10 Excellent

Sezen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Everything was perfect.
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Friendly lady
A good stay for one night. Large room, smelly bathroom, but a great breakfast with plenty of local food options.
Stayed 1 night in Jul 2017