The check-in experience was ok, except 'I'll give nice view' ended up with no view at all. The room temperature was barely 68F (20.1C). When I asked for help from the female receptionist, her first reaction was to why I complained, but she eventually promised to contact maintenance. The floor of the room is freezing. Breakfast was excellent. The Hotel restaurant has a nice view of the fjord, clean, great location for my needs. Comparing other Scandic experiences I have, this one was above average. At the end of the day, it is all about the people.