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"At check in the front desk lady could not check me in properly (I booked through Expedia). As she was trying to fix the problem, and as a line started to form behind me, she kept saying she needed to talk to her manager to check me in, but fortunately she gave me a room key so my son and I could rest in our room. Later in the evening she told me she discussed the check in issue with her manager and it was just her inexperience with the check-in system that was the issue. The cons of the hotel were: (i) too expensive for a very average hotel/motel without a pool; (ii) breakfast was very limited to bagels, bread and waffles you had to make yourself; (iii) the coffee dispenser was not preset to the cups on hand so we ended up with overflowing cups; and (iv) the nearest strip mall with dining options was a 7-minute drive away. I won't be staying in this hotel/motel again. "

"Excellent staff service. Very clean rooms. "

"Good "

"Checked in during the Ice Storm and Manager was helpful and attentive. Gave us 2 connecting rooms which was helpful as I was travelling with 2 kids. Comfy linens and bed. Would stay again for sure. "

"All good, but if you have anyone with mobility issues, the stairs would present an obstacle "

"Always a good experience "

"The lady at the desk was awesome - very friendly and helpful and welcoming "

"It was an amazing stay. The check in and check out process was very easy and the communication with the host was amazing as well. Speaking about the house, it truly exceeded our expectations. We had such a fun time with our stay. "

"Kenneth was such a great host! Communication was really quick and informative. Easy check - in! The apartment was tidy and comfortable, great location! I was really satisfied with my stay! Recommend it ! "