Surestay Plus By Best Western Orlando Lake Buena Vista

2.5 star property
Hotel with free breakfast, near Orlando Vineland Premium Outlets

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Surestay Plus By Best Western Orlando Lake Buena Vista

Outdoor pool
In-room safe, iron/ironing board, bed sheets
In-room safe, iron/ironing board, bed sheets
Outdoor pool
Front of property

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Gym
    Gym
The price is AEDĀ 294
AEDĀ 322 total
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

2 Bedrooms Suite - 1 King, 2 Queen Beds, Non-Smoking, Sofabed, Separate Living Room, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
2 bedrooms
  • 74 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
2 bedrooms
  • 75 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

1 Bedroom Suite-1 King Bed, Non-Smoking, One Bedroom, Sofabed, Separate Living Room, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

1 Bedroom Suite-2 Queen Beds, Non-Smoking, One Bedroom, Sofabed, Separate Living Room, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Flat-screen TV
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About the neighborhood

Map
8200 Palm Pkwy, Orlando, FL, 32836-6427

What's nearby

  • Orlando Vineland Premium Outlets - 4 min drive
  • Disney Springsā„¢ - 5 min drive
  • Discovery Cove - 6 min drive
  • Orange County Convention Center - 6 min drive
  • SeaWorldĀ® Orlando - 7 min drive

Getting around

  • Orlando Station - 21 min drive
  • Orlando Intl. Airport (MCO) - 22 min drive

Restaurants

  • ā€ŖMcDonald's - ā€¬4 min drive
  • ā€ŖGiordano's - ā€¬16 min walk
  • ā€ŖFord's Garage- Orlando - ā€¬4 min drive
  • ā€ŖSofrito Latin Cafe - ā€¬12 min walk
  • ā€ŖShake Shack - ā€¬4 min drive

About this property

Surestay Plus By Best Western Orlando Lake Buena Vista

Hotel near Orlando Vineland Premium Outlets
A free breakfast buffet, laundry facilities, and a gym are just a few of the amenities provided at Surestay Plus By Best Western Orlando Lake Buena Vista. Stay connected with free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A free theme park shuttle, a 24-hour front desk, and smoke-free premises
  • Tour/ticket assistance, a vending machine, and concierge services
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 123 rooms boast comforts such as air conditioning and separate sitting areas, as well as perks like safes and separate dining areas. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Wardrobes/closets, separate sitting areas, and separate dining areas
  • 32-inch flat-screen TVs with cable channels
  • Heating, housekeeping, and phones

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Free theme park shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AMā€“9:30 AM

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free theme park shuttle
  • Laundry facilities
  • Outdoor pool
  • Separate dining area
  • Sofa bed

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Heating

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Dining room

More

  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 3 2023 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Laundry facilities
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Surestay Plus By Best Western Orlando Lake Buena Vista Hotel
Surestay Plus By Best Western Orlando Lake Buena Vista Orlando

Frequently asked questions

Does Surestay Plus By Best Western Orlando Lake Buena Vista have a pool?

Yes, this property has an outdoor pool.

Is Surestay Plus By Best Western Orlando Lake Buena Vista pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Surestay Plus By Best Western Orlando Lake Buena Vista?

Self parking is free at this property.

What time is check-in at Surestay Plus By Best Western Orlando Lake Buena Vista?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Surestay Plus By Best Western Orlando Lake Buena Vista?

Check-out is at 11:00 AM.

Where is Surestay Plus By Best Western Orlando Lake Buena Vista located?

Situated in Orlando, this hotel is within 3 mi (5 km) of Orlando Vineland Premium Outlets, Disney Springsā„¢, and Walt Disney WorldĀ® Resort. Lake Bryan and Mary Queen of the Universe Shrine are also within 3 mi (5 km).

Surestay Plus By Best Western Orlando Lake Buena Vista Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 345 out of 1039 reviews" "
Rating 8 - Good. 219 out of 1039 reviews" "
Rating 6 - Okay. 173 out of 1039 reviews" "
Rating 4 - Poor. 125 out of 1039 reviews" "
Rating 2 - Terrible. 177 out of 1039 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ivette, Kissimmee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complain! The hotel is in remodel and rooms still need to be changed, but they are clean and convenient. Staff are really super nice and helpful! Breakfast area was clean, assorted, and nice lady making sure everything was clean and full of items. From the front desk to service ladies I felt welcomed. Thanks Yamileth for your help! Definitely I would stayed again! šŸ¤—
Stayed 7 nights in Nov 2024

4/10 Poor

Andrea

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARMING BEFORE YOU STAY.Room are good but this hotel is currently under construction, the walls and elevator are dirty, the lobby is the only place that looks nice. To make matters worst it seems itā€™s also a shelter homeless people walking in and out the hotel. Side doors were unlocked all week the fixed and lock on the weekends . I had someone in the elevator with me that press the 4th floor then I pressed the 3 and the got off with me the next day a homeless looking men walking back and forth in the hallway, I told front desk and maintenance guy and they both were very dismissive with my concerns.. Go early (7am)to have breakfast they donā€™t refill unless you ask staff to bring u a piece of bread of yogurt, on top of that they roll their eyes. Knowing breakfast ends at 9:30 and by 8:30 everything is gone and staff is just standing around looking at guest . NO CAMERAS ON PROPERTY EITHER.. will I return NO.
Stayed 6 nights in Nov 2024

2/10 Terrible

tavia

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This property is still under renovations, with much work to be completed. Our room #344 was updated as well as the check in area and breakfast room. The hallways are Inn desperate need of repair and smell like mold. The ac near elevator filled with dust and mold spores on outside. The exterior side door is broken and held open by a rock- even at night! Safety?? The breakfast room is filled with boxes on 1 side with materials for renovations. There were sugar ants on the breakfast bar, tables were dirty- dusty, garbage cans needed to be cleaned of months of old spilled food. Our room #344 was overwhelming with the smell of fabuloso cleaning solution. There was blood on the curtains in living room area. Older refrigerator, no pans for cooking. Beds were sinking in like a taco- back and neck were a mess after 1 night. The final straw was our arrival home to discover bed bug bites all over my husband who slept on the pull out couch while it was closed as a couch. I wish I listened to the negative reviews due to the positive reviews - stay away until renovations completed.. probably February 2025 at earliest!!
Stayed 1 night in Nov 2024

8/10 Good

ewa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

mithun lloydd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and safe place, I would recommend.
Stayed 3 nights in Oct 2024

4/10 Poor

Jordan R

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Room had roaches
Stayed 7 nights in Oct 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and recommend.
Stayed 4 nights in Oct 2024

2/10 Terrible

Winter

Stayed 2 nights in Sep 2024

10/10 Excellent

Mollie

Traveled with family
Liked: Staff & service
Disliked: Amenities
We were not aware that the property was under renovations, which was fine too. Not having access to a microwave to heat up meals was very inconvenient. We didn't mind that there was not one in our suite but there was none available to utilize at all in the whole hotel. The ice machine was also not in order and ice was not able to be provided.
Stayed 4 nights in Oct 2024

8/10 Good

denis

Traveled with family
Liked: Staff & service, amenities
cheap option , we were 5 people, 3 adults and 2 kids . 1 bedroom 2 good beds 1 kitchen sofa Bed ( a very good one ) kitchen is OK AT this Time , OCT2024 , the Hotel is going to some renewing , no problema at all with that . Staff very friendly I needed to stay and they helped a lot.
Stayed 2 nights in Sep 2024

6/10 Okay

Renee

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We had a two bedroom suite and booked for 7 people, one of whom did not come. We were evacuating for Hurricane Milton and had a friend join us at the last minute. When i told the lady at the front desk she said, well we wonā€™t give you any extra towels. So rude. I also had a baby and asked for a pack n play and they brought me a broken one. I was told they would bring me another one the following day but noone ever came. There was a small kitchenette (two burners, a sink, toaster and a dishwasher). No oven or microwave. When i asked for dishwashing soap and paper towels i was told they were phasing those out and didnā€™t have any. The breakfast was fairly good. The last night of our stay there was an ac leak and the whole carpet along the outside wall was sopping wet.
Stayed 3 nights in Oct 2024

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible all around
Stayed 1 night in Oct 2024

2/10 Terrible

Manuel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely dirty, under repairs smelled like roach spray was infested with bugs and the sink was clogged. The sofa bed had roaches my daughter could not sleep the entire night.
Stayed 1 night in Oct 2024

10/10 Excellent

Idania

Liked: Cleanliness, staff & service
Clean
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the place. The staff was nice and helpful. The only issue is the $100 deposit asked for a check in. It should be listed on Expedia so that it isnā€™t a surprise at check in.
Stayed 3 nights in Oct 2024

8/10 Good

Nathan, Lees Summit

Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus is a hidden gem in this area. I will stay here again. Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Felicia Bonita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Going thru Reno,which did not affect our stay. Breakfast was good, maybe could use a few diff options to spice it up. Customer service was excellent! Quiet, clean, and comfortable. No microwave in the room, no place to put shower toiletries. Would be nice if it was incorporated with the new design.
Stayed 3 nights in Sep 2024

6/10 Okay

Stephen, Englewood

Traveled with family
Liked: Staff & service
Property is under remodelation, so its a good deal for the price and location, very close to the parks and good restaurants.
Stayed 7 nights in Sep 2024

10/10 Excellent

Dayton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my go to hotels when I stay in Orlando! The Staff is amazing!
Stayed 5 nights in Sep 2024

6/10 Okay

Don

Traveled with family and small children, Traveled with family
Liked: Staff & service
The rooms are not what is shown in the pics. Its much older and the bathroom had a very high bad scent. Quiet hotel which was a plus!
Stayed 2 nights in Sep 2024

6/10 Okay

Leidy

Stayed 3 nights in Aug 2024

2/10 Terrible

Rose

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we had there was black mold in bathroom and was infested with roaches in living room, kitchen & bathroom. Kitchen had no pots to cook anything, overall room smelled as well. Wasnā€™t offered any discount or reward points for inconvenience just switch of room. FYI hotel is being renovated construction everywhere which isnā€™t listed on web page
Stayed 8 nights in Aug 2024