The house was being tented, so we had to take a short vacation. The facility was great, but the check-in wait was horribly long, congested and uncomfortable. There were people actually trying to get a room while those of us with reservations were still waiting in line. Standing in line is not a good start to a relaxing vacation. The sliding door was very difficult to open and close on both the balcony and closet. The sink stopper did not work, so it was either in or out, which was disgusting to have to touch. The overall stay was still nice though. The nice, hot soak in the tub actually minimized any inconveniences spoken of earlier. The restaurant, store, sandwich shop, game room, and numerous pools were perfect and made for some fun strolls around the grounds. Improve the longggg wait for check-in and you get 5 stars!!!