After a long day of airline delays and a 2.5 hour check-in process at the resort, we were very much looking forward to our stay at Orange Lake. Unfortunately, the villa my daughter and I were assigned to had a serious cockroach problem, which was addressed quickly at first, but only by spraying chemicals. No attempt was made to ascertain how they were entering, and the spray did basically nothing to deter them from entering the unit. Each day, I would find at least 3 very large roaches (both alive and dead/dying) in the master bedroom/bathroom, kitchen, or living room - one even found its way into my suitcase! The entire resort is surrounded by Pine Bark landscape mulch, which is a well-known favorite of cockroaches, but they should not be entering the unit so easily. The pest-control person who sprayed said 90% of the calls he receives are for roaches, so obviously this is not an isolated incident. After several calls to the owner and resort management, all I was offered in compensation on the last day of my stay was a $100 credit to be used in the resort. To say the trip was tainted by this problem is an understatement...I am back home now and can't stop scanning the floor in case one made its way back in my suitcase!
Needless to say, I would not recommend this property until serious measures are taken to fix the problem.