See all properties
Save

Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr

3.0 star property
Hotel with free breakfast, near Orange County Convention Center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr

Outdoor pool
Exterior
Courtyard
Reception
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Room service
  • 24/7 front desk
  • Pet friendly
The price is AED 500
AED 562 total
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite, Multiple Beds, Accessible (Mob & Hear, RI Shwr, 2 Dbls, Sofabed)

Premium bedding, in-room safe, desk, soundproofing

Suite, Multiple Beds, Accessible (Mob & Hear, RI Shwr, 2 Dbls, Sofabed)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Sofa bed
  • 44 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Accessible, Bathtub (2 DoubleBed,Sofabed,Mobility/Hearing)

Premium bedding, in-room safe, desk, soundproofing

Suite, Accessible, Bathtub (2 DoubleBed,Sofabed,Mobility/Hearing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Sofa bed - double
  • 44 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Sofa bed
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Sofa bed
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible (4 Double Beds, Hearing)

32-inch LCD TV with satellite channels, TV, MP3 dock

Suite, 2 Bedrooms, Accessible (4 Double Beds, Hearing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Ceiling fan
  • 44 sq m
  • Sleeps 9
  • 4 Double Beds

View all photos for Suite, Accessible, Non Smoking (2 Double Beds, Sofa Bed, Hearing)

Premium bedding, in-room safe, desk, soundproofing

Suite, Accessible, Non Smoking (2 Double Beds, Sofa Bed, Hearing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Sofa bed - double
  • 44 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (4 Double Beds, Sofa Bed)

32-inch LCD TV with satellite channels, TV, MP3 dock

Suite, 2 Bedrooms, Non Smoking (4 Double Beds, Sofa Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 44 sq m
  • Sleeps 9
  • 4 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking (1 King, 2 Double, Sofa Bed, Hearing)

32-inch LCD TV with satellite channels, TV, MP3 dock

Suite, 2 Bedrooms, Accessible, Non Smoking (1 King, 2 Double, Sofa Bed, Hearing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Sofa bed
  • 44 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Premium Suite, 1 Bedroom, Non Smoking (2 double beds)

Premium bedding, in-room safe, desk, soundproofing

Premium Suite, 1 Bedroom, Non Smoking (2 double beds)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Ceiling fan
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 35 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking (1 king bed)

Premium bedding, in-room safe, desk, soundproofing

Premium Suite, 1 Bedroom, Non Smoking (1 king bed)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Ceiling fan
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (2 Double Beds, Sofa Bed)

Premium bedding, in-room safe, desk, soundproofing

Suite (2 Double Beds, Sofa Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 54 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Bathtub (4 Double Beds, Mobility & Hearing)

32-inch LCD TV with satellite channels, TV, MP3 dock

Suite, 2 Bedrooms, Accessible, Bathtub (4 Double Beds, Mobility & Hearing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Ceiling fan
  • Sleeps 9
  • 4 Double Beds

View all photos for Suite, 2 Bedrooms (1 King Bed, 2 Double Beds, Sofa Bed)

32-inch LCD TV with satellite channels, TV, MP3 dock

Suite, 2 Bedrooms (1 King Bed, 2 Double Beds, Sofa Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 54 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mob & Hear, RI Shower, 4 Dbl Beds)

32-inch LCD TV with satellite channels, TV, MP3 dock

Suite, Multiple Beds (Mob & Hear, RI Shower, 4 Dbl Beds)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Ceiling fan
  • Sleeps 9
  • 4 Double Beds

Similar properties

Exterior

Homewood Suites by Hilton Orlando Theme Parks

Pool
Breakfast included
Pet friendly
Kids pool
9.0 out of 10, Wonderful, (1753)
The price is AED 465
AED 523 total
includes taxes & fees
12 Jan - 13 January 2025
Homewood Suites by Hilton Orlando Theme Parks

About the neighborhood

Map
8745 International Dr, Orlando, FL, 32819

What's nearby

  • The Wheel at ICON Park™ - 11 min walk
  • Orange County Convention Center - 19 min walk
  • Universal Orlando Resort - 4 min drive
  • SeaWorld® Orlando - 5 min drive
  • Universal Studios Florida - 7 min drive

Getting around

  • Orlando Station - 15 min drive
  • Orlando Intl. Airport (MCO) - 19 min drive

Restaurants

  • ‪Dave & Buster's - ‬6 min walk
  • ‪WonderWorks - ‬8 min walk
  • ‪Miller's I-Drive Ale House - ‬6 min walk
  • ‪Bahama Breeze - ‬4 min walk
  • ‪Yard House - ‬9 min walk

About this property

Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr

Hotel near Orange County Convention Center
Located close to Universal Orlando Resort and Universal Studios Florida, Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr provides free continental breakfast, a free grocery shopping service, and shopping on site. For some rest and relaxation, visit the spa tub. In addition to dry cleaning/laundry services and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Limo/town car service, self parking (surcharge), and express check-out
  • Tour/ticket assistance, a gift shop, and wedding services
  • Coffee/tea in the lobby, barbecue grills, and an elevator
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 252 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Kitchens, full-sized refrigerators/freezers, and dishwashers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10.00 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Free reception (select days)
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Full-sized refrigerator
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate living room
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Hotel Orlando-Int'l Drive/Convention Ctr
Homewood Suites Hilton Orlando-Int'l Drive/Convention Ctr
Homewood Suites Hilton Orlando-Int'l Drive/Convention Ctr Hotel
Homewood Suites Hilton Drive/Convention Ctr Hotel
Homewood Suites Hilton Orlando-Int'l Drive/Convention Ctr Hotel
Homewood Suites Hilton Drive/Convention Ctr Hotel
Homewood Suites Hilton Orlando-Int'l Drive/Convention Ctr
Homewood Suites Hilton Drive/Convention Ctr
Homewood Suites by Hilton Orlando Int'l Drive/Convention Ctr
Homewood Suites by Hilton Orlando Int'l Drive/Convention Ctr

Frequently asked questions

Does Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr have a pool?

Yes, this property has an outdoor pool.

Is Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr pet-friendly?

Yes, Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr?

Self parking is available for USD 10.00 per night.

What time is check-in at Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr?

Check-in start time: 4 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 75.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr?

Check-out is at 11 AM. Late check-out is available for USD 75.00 (subject to availability).

Where is Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr located?

Situated in the entertainment district, this hotel is 1 mi (1.6 km) from Orange County Convention Center and 2.1 mi (3.4 km) from Universal Orlando Resort. Universal Studios Florida and Disney Springs™ are also within 9 mi (15 km).

Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 548 out of 1002 reviews" "
Rating 8 - Good. 228 out of 1002 reviews" "
Rating 6 - Okay. 114 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 58 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Rachel

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This property is in a great central location for international drive, unfortunately it is very dated and sad looking, the suite had everything you needed but was so tired looking, bed was clean despite finding a hair on the sheets, cupboard were stained and fridge and oven doors dirty, we won’t stay here again!
Stayed 2 nights in Dec 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff, ideal location situated between the park still will lots to do near by
Stayed 7 nights in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Dennis

Traveled with partner
Liked: Staff & service, property conditions & facilities
Room was not up to Hilton Standards.
Stayed 7 nights in Oct 2024

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that was a negative mark is that housekeeping is every other day and not everyday
Stayed 10 nights in Oct 2024

2/10 Terrible

Sabina

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
They put us in a room on the 6th floor at the check in we already noticed brown spots on the ceiling and during the hurricane the ceiling started to a leak. Then they put us on the 5th floor to a different room and that was also leaking above the window. The water was falling on my face. When I called the front desk the General manager of the hotel Vasek McMiller has threatened us to kick us out of the hotel and call the police on us. I have read previous reviews of this hotel, and it wasn’t his first time to do it. And it’s completely illegal. Evicting guests during such a critical time could expose them to dangerous weather conditions, making it a severe liability issue for the hotel. This guys should be a Waffle House GM but definitely not for a Hilton Hotel. This unfortunately was the end of the line for my visits w Hilton. So disappointing and scary that this bullying behavior is tolerated by corporate. Terrible experience!!!!!
Stayed 2 nights in Oct 2024

4/10 Poor

Robin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location and very convenient. However, the property is old and rundown. We had two rooms. One smelled bad and the other room, the bathroom flooded using the shower. The furniture was dirty, and the covering was made of plastic material. Many areas in the hotels reeked of pot smoke. Is was disgusting! I would not recommend this property at all.
Stayed 1 night in Oct 2024

10/10 Excellent

martha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Sara

Business traveler, Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Couches were dirty. Staff was doing their best.
Stayed 5 nights in Sep 2024

10/10 Excellent

Natalie

Stayed 2 nights in May 2024

10/10 Excellent

Neesha, Chaguanas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I spent 23 nights at this hotel. We stayed in a 2 bedrooms accessible suites. We are very pleased and satisfied with the amenities and facilities offered by the very friendly and courteous staff. The breakfast was extraordinary and delicious. There were a variety of dishes to choose from the buffet. However the choices remained the same throughout our stay. The front desk staff were really generous and goes beyond call to fulfill their duties. I would especially liked to thank one such person who goes far beyond call to fulfill her duties. That person is Ms.Rosetta Kimraj. I would like to express my sincere appreciation to her for her kindness, generosity and helpfulness shown to us during our 23 nights stay. I would definitely recommend her for promotion. My family and I would choose this hotel again in the future. Thanks again Neesha Bachoo and Family
Stayed 23 nights in Aug 2024

8/10 Good

Bart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was the bees knees
Stayed 3 nights in Sep 2024

4/10 Poor

Sabrina

Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and spacious rooms
Stayed 4 nights in Sep 2024

10/10 Excellent

Heather

Stayed 1 night in Apr 2024

10/10 Excellent

garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homewood suites Orlando
Allways a good stay at any Homewood Suites.Good room choices at very good value including Buffet breakfast & Free parking
Stayed 11 nights in Aug 2024

10/10 Excellent

Dontrevius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

DIEGO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Dailyn

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Will Not Return I’ve stayed at this hotel 6 times now, and each time it gets worse. When I arrived, the bed sheet had a noticeable stain on it, and to my surprise, there was no soap provided for the shower. I informed the staff, and they did clean the room the next day, but they left the same stained sheet on the bed—they just made it up as if nothing was wrong. To make matters worse, they didn’t even bother to vacuum the room during my stay. This is the third time I’ve encountered the issue of no soap being provided. It’s clear that cleanliness and basic amenities are not a priority here. I’m deeply disappointed and will not be returning. There are far better options in the area.
Stayed 4 nights in Aug 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent. Everyone was so friendly and kind. The rooms were clean to perfection. It was a 10/10 for me. I would highly recommend this hotel to everyone. I would most definitely be coming back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, parking was easily accessible, hallways were quiet and the staff was extremely pleasant.
Stayed 1 night in Aug 2024

6/10 Okay

philip

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Ok value for money. had a few issues which i will be emailing the hotel about directly. first room smelt of sick, a good spacoous room but atayed in one night and couldnt stand the smell so was moved but to a smaller room which was not as nice. lack of towels throughout the holiday, everytime the cleaners came they took 6 towels and left 4 so we had to continually get towels which we had to get ourselves because we were told there was a lack of staff. complimentary coffee was always cold and not refilled regularly enough. breakfast staff were fantastic and really helpful but breakfast was very repetitive and we opted to miss it on a few days. when i booked the hotel it was advertised as having a free shuttle to Universal but when there we were told it was not available due to contract issues?? so we had to drive and pay parking whoch was an added cost to us. Hotel rooms were a little dated and hallways and lifts the same but it was a base for us whilst we visited the parks and the immediate area is great for restaurants and shopping . i probably would not stay there again though.
Stayed 18 nights in Aug 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Overall the hotel was good, the housekeeping needs some work when rooms are cleaned, we were missed on a few occasions due to lack of communication, provided towels etc promptly when requested. Needs a bit of update and a faster lift.
Stayed 15 nights in Jul 2024

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2024