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Gaylord Palms Resort & Convention Center

4.0 star property
Suburban hotel with 6 restaurants and 3 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Gaylord Palms Resort & Convention Center

Front of property
Interior detail
Hypo-allergenic bedding, in-room safe, individually decorated
Interior detail
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Parking available
The price is AEDĀ 1,098
AEDĀ 1,447 total
includes taxes & fees
24 Jan - 25 Jan

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Room, 2 Queen Beds, Tower (View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Tower (View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Park View, Tower

Room, 2 Queen Beds, Park View, Tower | Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Park View, Tower

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 38 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Tower (Mobility Accessible, Roll-in Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Park View, Tower (Mobility Accessible, Roll-in Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Atrium View)

View from property

Room, 1 King Bed, Balcony (Atrium View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Tower (Hearing Accessible)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Atrium View)

View from property

Room, 2 Queen Beds, Balcony (Atrium View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Emerald Bay, Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Emerald Bay, Main Atrium View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Emerald Bay)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed (Emerald Bay)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Main Atrium View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Park View, Tower (Hearing Accessible)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Emerald Bay)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 77 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony (Main Atrium View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds (View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Emerald Bay, Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony (Emerald Bay, Main Atrium View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed (View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
6000 West Osceola Parkway, Kissimmee, FL, 34746

What's nearby

  • Old Town - 2 min drive
  • ESPN Wide World of Sports - 7 min drive
  • Disney Springsā„¢ - 10 min drive
  • EpcotĀ® - 14 min drive
  • Disney's Animal KingdomĀ® Theme Park - 18 min drive

Getting around

  • Kissimmee Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive

Restaurants

  • ā€ŖWorld Food Trucks - ā€¬2 min drive
  • ā€ŖWorld Showcase of Flavors Food Truck - ā€¬20 min walk
  • ā€ŖGolden Corral - ā€¬3 min drive
  • ā€ŖChick-fil-A - ā€¬3 min drive
  • ā€ŖStarbucks - ā€¬3 min drive

About this property

Gaylord Palms Resort & Convention Center

Upscale family-friendly hotel refurbished in 2025 and located near Celebration Golf Club
Located close to Disney Springsā„¢ and EpcotĀ®, Gaylord Palms Resort & Convention Center provides a poolside bar, a terrace, and shopping on site. Indulge in a massage, a facial, and a body wrap at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mediterranean cuisine. Yoga classes are offered at the health club; other things to do include surfing/body boarding. Guests can also expect to find 2 coffee shops/cafes, a garden and a playground.
Additional perks include:
  • 3 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • A water park (surcharge), a gift shop, and an elevator
  • Guest reviews give top marks for the family-friendly amenities, pool, and helpful staff
Room features
All 1718 individually furnished rooms have thoughtful touches such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities like air conditioning and high-speed internet. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hair dryers
  • Smart TVs with Netflix and premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (USD 38 per night; includes in/out privileges)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMā€“11:00 AM: USD 35 for adults and USD 17 for children
  • 6 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Old Hickory Steakhouse
  • MOOR
  • Villa de Flora
  • Wreckers Sports Bar
  • SandBar

Things to do

  • 3 outdoor pools
  • 2 spa tubs
  • Arcade/game room
  • Bodyboards on site
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Surfing/body boarding
  • Water park access (surcharge)
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Pool gate
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (406660 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - January 2025
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels
  • Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center

Frequently asked questions

Does Gaylord Palms Resort & Convention Center have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Gaylord Palms Resort & Convention Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gaylord Palms Resort & Convention Center?

Self parking is available for USD 38 per night. Valet parking is available for USD 50 per day.

What time is check-in at Gaylord Palms Resort & Convention Center?

Check-in start time: 4 PM; Check-in end time: 4 AM.

What time is check-out at Gaylord Palms Resort & Convention Center?

Check-out is at 11 AM.

Does Gaylord Palms Resort & Convention Center provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Gaylord Palms Resort & Convention Center located?

This family-friendly Kissimmee hotel is located in the suburbs, 2.6 mi (4.2 km) from Celebration Golf Club, and within 9 mi (15 km) of Disney Springsā„¢ and EpcotĀ®. Disney's Animal KingdomĀ® Theme Park and Universal Studios Florida are also within 12 mi (20 km).

Gaylord Palms Resort & Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 756 out of 1067 reviews" "
Rating 8 - Good. 140 out of 1067 reviews" "
Rating 6 - Okay. 74 out of 1067 reviews" "
Rating 4 - Poor. 47 out of 1067 reviews" "
Rating 2 - Terrible. 50 out of 1067 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danilo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They thing thing missing is more night life and more places to eat breakfast
Stayed 3 nights in Jan 2025

8/10 Good

Courtney, Boca Raton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful. It was a nice stay but not sure Iā€™d go again for the price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight trip but everything was perfect! Went to Ice and it was amazing!
Stayed 1 night in Dec 2024

10/10 Excellent

Geidy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

TINA M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Scott

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Dec 2024

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, place to stay and spend time with family
Stayed 2 nights in Jan 2025

10/10 Excellent

Elianys, Miami

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
YOU MUST TRY THE STEAKHOUSE RESTAURANTE
Stayed 1 night in Dec 2024

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall such a magnificent property to stroll around. Plenty of dining options. Our room was very large, shower great, and nice amenities. We dined at Wrecker's Sports Bar and although they brought me an undercooked burger and was not made as the menu described (ordered a Smash Burger & they brought one medium rare single patty - I ordered well done), the bartender immediately noticed it too and remedied that with a smile. Overall we had a good experience sitting at the bar, meeting other friendly patrons, and very nice bartender. Parking is very expensive which I understand, however, after paying $38 parking fee, then seeing another $2.85 on top of that for a Bundle Tax??, seems a bit over the top for a one night stay. Glad we stayed here once!
Stayed 1 night in Jan 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to visit
Stayed 1 night in Dec 2024

10/10 Excellent

Jennetta

Liked: Cleanliness, amenities, property conditions & facilities
We went with family and attended ICE - amazing and the resort was beautiful and easy to get around.
Stayed 1 night in Dec 2024

10/10 Excellent

Vitania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Vivek

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convention center access, water park Need more food options for vegetrians
Stayed 3 nights in Jan 2025

10/10 Excellent

Stacey

Stayed 1 night in Dec 2024

8/10 Good

VALIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

RAQUEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

Ricky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fun place for the children. Easy check in and staff were very friendly. Food was good and place was very clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Iddet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall great experience. Their elevators are super slow often did not work to certain floors. long lines for elevators.
Stayed 1 night in Dec 2024

10/10 Excellent

Valleen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much . We canā€™t wait to be back in the spring.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosalie, Apollo Beach

Stayed 1 night in Dec 2024

6/10 Okay

gladys

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Itā€™s a truly beautiful resort but I booked a single king bed room ahead of time and some how was given a double queen bed room.
Stayed 1 night in Dec 2024

4/10 Poor

Maria

Disliked: Staff & service, property conditions & facilities
We have stayed at this property several times before. This time the staff were pretty rude and our room view left a lot to be desired. The view was facing all the roofs. We brought this to the attention of the Front end help and she was extremely rude and said that she didn't care as the rooms were selling like hot cakes. We will never stay at this property ever again.
Stayed 2 nights in Dec 2024

8/10 Good

Yomarys

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 4 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024