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Encore Resort at Reunion

5.0 star property
Luxury resort with 2 restaurants and a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Encore Resort at Reunion

50-inch flat-screen TV with cable channels, TV
Outdoor pool, a heated pool, cabanas (surcharge), pool umbrellas
Front of property
Full-size fridge, microwave, oven, stovetop
Private pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available

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Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for House, Multiple Beds (10 Bedroom Home Eastside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (10 Bedroom Home Eastside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 473 sq m
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

View all photos for House, Multiple Beds (3 Bedroom Reunion Village)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (3 Bedroom Reunion Village)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 139 sq m
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for House, Multiple Beds (5 Bedroom Reunion Village)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (5 Bedroom Reunion Village)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 210 sq m
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for House, Multiple Beds (4 Bedroom Home Elite Westside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (4 Bedroom Home Elite Westside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 213 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for House, Multiple Beds (4 Bedroom Home Westside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (4 Bedroom Home Westside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 213 sq m
  • Sleeps 9
  • 1 King Bed and 2 Queen Beds

View all photos for House, Multiple Beds (6 Bedroom Home Eastside)

Full-size fridge, microwave, oven, stovetop

House, Multiple Beds (6 Bedroom Home Eastside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 260 sq m
  • Sleeps 14
  • 1 King Bed and 3 Queen Beds

View all photos for House, Multiple Beds (6 Bedroom Home Westside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (6 Bedroom Home Westside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 260 sq m
  • Sleeps 14
  • 1 King Bed and 4 Queen Beds

View all photos for House, Multiple Beds (7 Bedroom Home Eastside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (7 Bedroom Home Eastside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 315 sq m
  • Sleeps 14
  • 2 King Beds and 4 Queen Beds

View all photos for Elite House, Multiple Beds (6 Bedroom Home Elite Westside)

In-room safe, individually decorated, individually furnished

Elite House, Multiple Beds (6 Bedroom Home Elite Westside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 260 sq m
  • Sleeps 13
  • 2 King Beds and 2 Queen Beds

View all photos for House, Multiple Beds (8 Bedroom Home Westside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (8 Bedroom Home Westside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 315 sq m
  • Sleeps 17
  • 2 King Beds and 4 Queen Beds

View all photos for House, Multiple Beds (5 Bedroom Home Eastside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (5 Bedroom Home Eastside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 232 sq m
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for House, Multiple Beds (5 Bedroom Home Westside)

Full-size fridge, microwave, oven, stovetop

House, Multiple Beds (5 Bedroom Home Westside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 232 sq m
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, Multiple Beds (5 Bedroom Home Elite Westside)

In-room safe, individually decorated, individually furnished

Elite House, Multiple Beds (5 Bedroom Home Elite Westside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 241 sq m
  • Sleeps 11
  • 2 Double Beds and 2 Queen Beds

View all photos for House, Multiple Beds (4 Bedroom Home Eastside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (4 Bedroom Home Eastside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 213 sq m
  • Sleeps 9
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, Multiple Beds (11 Bedroom Home Elite Westside)

In-room safe, individually decorated, individually furnished

Elite House, Multiple Beds (11 Bedroom Home Elite Westside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 501 sq m
  • Sleeps 20
  • 2 King Beds and 7 Queen Beds

View all photos for House, Multiple Beds (12 Bedroom Home Elite Westside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (12 Bedroom Home Elite Westside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 594 sq m
  • Sleeps 20
  • 5 King Beds and 4 Queen Beds

View all photos for Elite House, Multiple Beds (8 Bedroom Home Elite Westside)

In-room safe, individually decorated, individually furnished

Elite House, Multiple Beds (8 Bedroom Home Elite Westside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 315 sq m
  • Sleeps 17
  • 3 King Beds and 3 Queen Beds

View all photos for House, Multiple Beds (9 Bedroom Home Westside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (9 Bedroom Home Westside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 427 sq m
  • Sleeps 18
  • 3 King Beds and 6 Twin Beds

View all photos for House, Multiple Beds (7 Bedroom Home Westside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (7 Bedroom Home Westside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 315 sq m
  • Sleeps 15
  • 2 King Beds and 3 Queen Beds

View all photos for House, Multiple Beds (8 Bedroom Home Eastside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (8 Bedroom Home Eastside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 315 sq m
  • Sleeps 16
  • 2 King Beds and 4 Queen Beds

View all photos for House, Multiple Beds (10 Bedroom Home Westside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (10 Bedroom Home Westside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 436 sq m
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

View all photos for House, Multiple Beds (11 Bedroom Home Westside)

In-room safe, individually decorated, individually furnished

House, Multiple Beds (11 Bedroom Home Westside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 501 sq m
  • Sleeps 20
  • 1 King Bed and 8 Queen Beds

View all photos for Elite House, Multiple Beds (9 Bedroom Home Elite Westside)

In-room safe, individually decorated, individually furnished

Elite House, Multiple Beds (9 Bedroom Home Elite Westside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 427 sq m
  • Sleeps 18
  • 3 King Beds and 4 Queen Beds

View all photos for Elite House, Multiple Beds (13 Bedroom Home Elite Westside)

In-room safe, individually decorated, individually furnished

Elite House, Multiple Beds (13 Bedroom Home Elite Westside)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • 594 sq m
  • Sleeps 20
  • 3 King Beds and 9 Queen Beds

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Exterior

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The price is AED 562
AED 816 total
includes taxes & fees
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About the neighborhood

Map
7635 Fairfax Dr, Kissimmee, FL, 34747

What's nearby

  • Mystic Dunes Golf Club - 5 min drive
  • Reunion Resort Golf Course - 7 min drive
  • Disney's Hollywood Studios® - 14 min drive
  • Disney's Animal Kingdom® Theme Park - 19 min drive
  • Epcot® - 22 min drive

Getting around

  • Kissimmee Station - 26 min drive
  • Orlando Intl. Airport (MCO) - 32 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Miller's Ale House - Champions Gate - ‬6 min drive

About this property

Encore Resort at Reunion

Luxury family-friendly resort near Disney's Hollywood Studios®
Located close to Disney's Animal Kingdom® Theme Park and Epcot®, Encore Resort at Reunion provides an adjacent golf course, free water park access, and a poolside bar. Indulge in a facial, a manicure/pedicure, and a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and American cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include basketball and volleyball. In addition to a grocery/convenience store and a rooftop terrace, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with a waterslide, cabanas, and sun loungers
  • Free self parking and extended parking
  • Cooked-to-order breakfast (surcharge), a free theme park shuttle, and bike rentals
  • 2 outdoor tennis courts, express check-out, and a computer station
  • Guest reviews say great things about the pool and helpful staff
Room features
All 800 individually furnished rooms boast thoughtful touches such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
More amenities include:
  • Tubs or showers, hair dryers, and shampoo
  • 50-inch flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free theme park shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:30 AM–11 AM: USD 6-18 for adults and USD 6-10 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Finns Restaurant
  • The Bis Grill
  • Shark Lounge
  • Home Delivery
  • On the Go Market

Things to do

  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Heated pool
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free children's club
  • Free theme park shuttle
  • Free water park access
  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchen
  • Microwave
  • Outdoor pool
  • Playground
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Washer/dryer
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (835 square feet of space)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily
  • Spa tub

Accessibility

  • This property does not have elevators

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Outdoor space

  • Furnished balcony or patio
  • Yard

More

  • Access via exterior corridors
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Washer and dryer

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 1000 per stay
  • Heated pool maintenance fee: USD 60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6 to 18 for adults, and USD 6 to 10 for children
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 11:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Encore Resort Reunion Kissimmee
Encore Resort Reunion
Encore Reunion Kissimmee
Encore Reunion
Encore At Reunion Kissimmee
Encore Resort at Reunion Resort
Encore Resort at Reunion Kissimmee
Encore Resort at Reunion Resort Kissimmee

Frequently asked questions

Does Encore Resort at Reunion have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool types include heated pools. Pool access is from 11:00 AM–6:00 PM.

Is Encore Resort at Reunion pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 40 per pet, per day. Service animals are exempt from fees.

How much is parking at Encore Resort at Reunion?

Self parking and extended parking are free at this property.

What time is check-in at Encore Resort at Reunion?

Check-in start time: 4 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Encore Resort at Reunion?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Encore Resort at Reunion located?

Set in Kissimmee, this family-friendly resort is within 12 mi (20 km) of Disney's Hollywood Studios®, Disney Springs™, and Disney's Animal Kingdom® Theme Park. Epcot® and Universal Studios Florida are also within 20 mi (32 km).

Encore Resort at Reunion Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 531 out of 905 reviews" "
Rating 8 - Good. 161 out of 905 reviews" "
Rating 6 - Okay. 88 out of 905 reviews" "
Rating 4 - Poor. 52 out of 905 reviews" "
Rating 2 - Terrible. 73 out of 905 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Genelly

Liked: Staff & service
Property was spacious and comfortable. The rug was dirty with odor and needs replacing. The blinds were broken going out to pool. We did not realize the property charged excessive fees.
Stayed 4 nights in Dec 2024

2/10 Terrible

Maziyar

Traveled with family and small children
Disliked: Cleanliness, staff & service
Terrible and rude staff. Ordered fries for kids and it took 30 mins even though there was no body there. I called ahead and asked for pool heater. During check in I asked them about it and the girl checking us in said just press the button on the heater. It wouldn’t work. I called back after and they said they have to turn it on from their side. I have 4 kids and asked to check out an hour late and they said no because they have guests checking in at 4pm. They have 5 hours to clean! Their check out instructions is basically asking you to do everything for them. What are we paying for? There is literally nothing around you for 10 mins and single lane which makes driving anywhere in traffic so much fun. Terrible!
Stayed 3 nights in Dec 2024

10/10 Excellent

Rani

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

jose, orlando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The easy access to different places like Disney,and some other restaurants.the convenience to have a private pool and the water park .service was great .I have to mention that maintenance department is great fast response and very professional.thanks guys . looking forward to coming back soon
Stayed 7 nights in Dec 2024

10/10 Excellent

Anaise

Traveled with family and small children, Traveled with pets
Liked: Staff & service, amenities
I loved it, we end up extending our stay.
Stayed 3 nights in Dec 2024

2/10 Terrible

Freddy

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Horrible communication
Stayed 2 nights in Dec 2024

2/10 Terrible

Timothy Moore

Traveled with family
Disliked: Staff & service, amenities
The property isn’t what’s advertised here. Theres all kinds of hidden fees like you having to pay ($60 per day) to heat the hot tub and pool, the rooms being cold, no trash bags in the rooms, the tvs wifi not working, the swimming slides not being wide enough for play, etc. The shuttle is available but what they don’t tell you is that unless your going to Disney, everywhere else is pickup at 7:45 am this is the only depart time and pickup is at 6:45 which again if you planned on being at the park late, don’t bother. Refrigerators were broke and it was just an overall bad experience. Even the restaurant which they only have one, runs out of ingredients and meat too so if you plan on eating there, go early in the morning because you’re going to be out of luck later on.
Stayed 7 nights in Dec 2024

10/10 Excellent

osagie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this place
Stayed 4 nights in Dec 2024

2/10 Terrible

fady

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was filled with worms didn’t use it ask multi times to clean it and they said they will send some one out but no one came. The house was the nastiest dirtiest place I’ve ever stayed. Do yourself a favor don’t stay here.
Stayed 6 nights in Nov 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 3 nights in Nov 2024

6/10 Okay

Aubrey

Stayed 5 nights in Nov 2024

4/10 Poor

christopher, overland park

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Things we’re in poor condition in our home and had to fix things regularly throughout our stay.
Stayed 6 nights in Nov 2024

10/10 Excellent

Scott

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great community!
Stayed 2 nights in Nov 2024

6/10 Okay

Nache

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The resort was nice but upon entering the house we stayed in there was broken furniture and dirty sheets on the bed. A faulty light switch also tripped the breaker so we were unable to use lighting and amenities in certain areas of the house including no WiFi. They didn’t come out until the next day. Also had a hard time being compensated. Had to call multiple times long after my stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 6 nights in Nov 2024

8/10 Good

Candace

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Overall we enjoyed our stay at Encore. Our unit was a 5 bedroom on the west side of the resort. The water park/main building was a couple minute walk from our place and the kids liked that they could walk there on their own. We did experience some issues with our unit. The door handle literally fell off when we tried opening the front door after checking in, so that wasn’t a great start. The cleanliness was not what we are used to..old fruit loops mushed into the carpet, hair in the bathroom.. Our spa didn’t work and the pool lights didn’t work for the first half of the stay. Our range fan didn’t work. The clothes dryer wasn't in good condition. Nothing major, but enough inconveniences to take away from the vacation experience for sure. We enjoyed the water park and pool, it was lots of fun and we often had it all to ourselves. Finn’s restaurant was extremely disappointing. They notified us when we were seated that half of the menu was unavailable and when we ordered from our very limited options, half of the food came hot and the other half came cold. The staff was mediocre. From my observations, I did not see staff treat the guests like they were valued. Checking in and out, the restaurant, and the pool staff all seemed disinterested in their jobs and their guests. We would consider going back because we loved the ample space, and we now know what not to expect from staff..but it’s a gamble due to the units being privately owned.
Stayed 8 nights in Oct 2024

10/10 Excellent

James

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean, the staff was friendly and helpful would definitely recommend staying here. Will definitely be returning thank you for the great experience.
Stayed 5 nights in Nov 2024

10/10 Excellent

ildefonso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was very friendly
Stayed 4 nights in Nov 2024

10/10 Excellent

YINETT

Liked: Cleanliness, staff & service, property conditions & facilities
The houses are amazing! We loved the patio!
Stayed 3 nights in Nov 2024

2/10 Terrible

Greidy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the worst stays i have ever been. A 8 nedrrom home with only two chairs in the patio, lack of towels, lack of dish washer, electrical problems. The air conditioning was not working well. Horrible experience.
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Oct 2024

6/10 Okay

Todd

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
On the positive, the location is great. Extremely close to Disney and the other parks. Traffic is still a pain, but without traffic, it is really quick to get around. There is an Amazon locker in the lobby which makes delivery of packages easy. The other bonus is the size of the houses. You can fit large families easily. Also, each room had a private bathroom/shower. The downside was that the place was not very clean for such a price. They did a main cleaning but not a very thorough one. Among other things, there were hair and dead bugs in places. On top of it, a lot of minor things were not repaired. Lights that didn’t work. A broken dishwasher (they had two, though, so no problem!!) We were scared to go outside and sit by the pool since the button didn’t work on the outside to silence the alarm. Most importantly, the Internet didn’t work most of the time we were there. It is a little bit of a pain to use the QR code to get in each time at the gate, but I guess the system works. One other note. I supposedly have a Platinum level at Expedia. It's not really obvious what it gives me. Nothing at this location.
Stayed 12 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house was immaculately clean and well kept. The rooms were spacious and the bedding was very comfortable. Our family enjoyed our stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, took me to the house to confirm the code works for entry to house.
Stayed 4 nights in Sep 2024