We've stayed at this resort before and LOVE that it's on Disney property without the Disney prices. We were in town for a conference and Bonnet Creek was close to the Disney resort where our conference was being held. It took us less than 10 mins to get to our conference. The resort is beautiful! There was updating and construction going on at our building but I appreciate that they are keeping the place looking nice. We loved the convenience of having a coffee shop and restaurants at the resort for when we were too tired to go somewhere else. The Back Bay restaurant was delicious! We ordered food from there several times. The actual condo we stayed in was updated compared to the pictures on the listing, so that was great. We would definitely stay here again. The communication with Luxorts was really good. The only thing was there were no real clear instructions on checking out, running the dishwasher, emptying trash, starting a load of towels, etc like other VRBO's that we've stayed at. When I asked, they directed me to the front desk. I thought that was lacking in customer service since I booked through them. Thankfully guest services at Bonnet Creek was great and gave us the information we needed. We also received a text message from them the evening before checkout with specifics on what we needed to do in the condo. We would definitely stay here again. Luxorts has been the best company in regards to communication compared to other management companies we've dealt with in booking with VRBO. Usually I only like to book with individuals because management companies don't communicate well, you have problems checking in, etc. We had none of that with Luxorts. If you read what they send to you, then you won't have any problems checking in and getting to a room.