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"The environment,the house it was nice but heater did not work I did not had hot water for like 2 hours my mom got sick Because of that and the internet or tv did not work "

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"Noisy at night all kinds of noises, ie dog barking car alarm, police sirens etc. the room is great the bed is really comfortable. But when we got to the hotel, the room we booked was not longer available so they offered us the king bedroom which cuz more but I believe I paid full price i didn’t get the rate on expedia "

"I had a great time at Serdan and the hotel and staff were really nice. I stayed there 2 nights and hiked up Pico De Oriziba which was a great adventure. Recommend it. "