4/10 Poor
Sadia
Traveled with group, Traveled with family
13 November 2024
Disliked: Cleanliness, amenities, property conditions & facilities
The best was the location.The hotel should not be 4 stars or vip, just 1 or 2 star.As the 1st room we were sent to, it was small and dingy and infested with silver fish .On complaining, the lady on the phone said she was not aware.Then moved us to the new refurbished block.It was bigger and better.But in the bathroom, the shower door was off the panel just hanging and even though no shower taken water could be seen around the drain as if overflowed .The shower above was dry. The lady at the reception said she would send someone over 1st thing in the morning as it was very late and we were tired.But nothing was done the next wholeday.We booked for 2 nights. Anyways we carried on staying in the same room as it was the last night.When got up in the morning saw a black worm /silver fish like creature crawling on the curtain next to the bed.If it was seen in the night,would have spoiled the whole night rest. When on holiday you expect your accomodation to be comfortable and clean and tidy so that when you come back after excursions get peaceful rest which was not the case because of the poor hygiene issues and silver fish infestation.
Sadia
Stayed 2 nights in Nov 2024