Accessible room. Washroom dirty, run down, LOTS of mold in and around shower, cracks in sink, huge gross wet spot on ceiling, not well stocked with toilet paper or towels, shower head kept falling, impossible to keep water in shower, pile of dirt in corner under sink (and what looked like mouse s***).....GROSS. i could go on and on. Tried to speak to someone, was given a number to call Mon to Fri. UNACCEPTABLE