You can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe at Sinclairs Retreat Ooty. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a garden and a playground.
You'll also enjoy perks such as:
Free self parking
RV/bus/truck parking, a roundtrip airport shuttle (surcharge), and a billiards/pool table
A ballroom, a banquet hall, and luggage storage
Room features
All 81 individually furnished rooms include perks such as premium bedding and separate sitting areas, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cribs/infant beds
Bathrooms with showers and free toiletries
32-inch LCD TVs with satellite channels
Separate sitting areas, electric kettles, and heating
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Parking and transportation
Free self parking on site
RV/bus/truck parking on site
Roundtrip airport shuttle (surcharge)
Food and drink
Free buffet breakfast available daily 7:00 AM–10:00 AM
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Things to do
Arcade/game room
Billiards/pool table
Fitness center
Playground
Family friendly
Arcade/game room
Free children's club
Free cribs/infant beds
Playground
Rollaway/extra beds (surcharge)
Snack bar/deli
Conveniences
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Library
Guest services
Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services
Business services
Business center
Conference center (4004 square feet of space)
Meeting rooms
Outdoors
Garden
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Room amenities
Bedroom
Blackout drapes/curtains
Free cribs/infant beds
Heating
Premium bedding
Rollaway/extra beds (surcharge)
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels
Entertainment
32-inch LCD TV
Satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Connecting rooms available
Desk
Individually furnished
Iron/ironing board (on request)
Phone
Safe
Separate sitting area
Slippers
Turndown service
Policies
Check-in
Check-in start time: noon; Check-in end time: anytime
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for INR 1800.0 per stay
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Rollaway bed fee: INR 1800.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Check-in start time: noon; Check-in end time: anytime.
What time is check-out at Sinclairs Retreat Ooty?
Check-out is at 10 AM.
Does Sinclairs Retreat Ooty provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Sinclairs Retreat Ooty located?
This family-friendly Ootacamund hotel is located in the historical district, within 2 mi (3 km) of Nilgiri Hills and Muniswarar Temple. Ooty Rose Garden and Government Botanical Gardens are also within 3 mi (5 km).
Sinclairs Retreat Ooty Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
When I checked in the room had prior guest’s trash and the bed and bathroom smelled terrible. The couch had blood stains. Gave my laundry to be cleaned and it came back stinking like urine. The food was also bad.
Vandana
Stayed 4 nights in Jan 2024
8/10 Good
Ivan
19 January 2023
Ivan
Stayed 3 nights in Jan 2023
2/10 Terrible
Rajesh
Traveled with family and small children
15 December 2022
Liked: Cleanliness
I wanted to tell the cons. first
1.) Property is away from ooty town. You need ken vehicle
2.) You cant have outside food, you will be forced to eat hotel food, there are no any varieties and very pathetic taste and dishes. I will give 2/10 for food and its overpriced
3.) The road to this hotel from ootty is in pathetic condition
4.) Room service and e evrything closes by 10 so if you have party with friends and want something..no options as no outside food and no inside
View from the room is amazing , but the when we opened the washroom door there was a strange awful odor in the washroom, the in room dining menu sucks it’s barely any menu … the breakfast was good with so many options …. The staff were great in greeting , but the room lacks so many amenities, no iron , no hot water 24/7 , no fridge , on some occasions our room service was horrible we had to call like 3 times to enquire about the order ….. it’s barely a 3 star resort …..
Pleasant stay , we enjoyed. Most important highlight was friendliness of all the staff. Clean and luxurious room. Food is nice with little variety to offer.
Hotels.com should not advertise this hotel. Services are very limited. Place is not 1.6 Km from Ooty center. It is nearly 7 KM. Maps does have the right direction. I think i should be refunded part of my cost. Would not recommend to friends.
The property looks very pretty and has a nice view of the city. sadly our stay was a bit disappointing as we had chosen this hotel due to it having a spa. they never advised in advance that the spa was closed for renovation. so we payed a much higher price for a hotel that had no spa or internet.
the internet did not work during our entire stay. considering some of the phones did not get a signal at the property, that mean being out of touch and not being able to research places to see.
so overall a disappointing stay. the only bright side is that the staff was very nice.
in the future the hotel SHOULD list on it's website that it's spa is not working. honestly if we had been not as nice customers we would have had a fit over the false advertising.
The stay was excellent but few suggestions. They are lacking hair dryers in each room, they should have lights in cupboards. The kettles were not properly cleaned.
The Worst Ever Stay in My Life... Its the Worst Hotel in the Entire Ooty
I had been stayed in this hotel from 28.05.2019 to 30.05.2019. The Rooms are very dirty, washrooms are looks like pubic toilets. No cleanliness in the entire hotel, the entire hotel looks like a cost cutting museum. The Restaurant is the worst part of the hotel, F&B manager Mr. Andrew is arrogant & have no command on the daily upkeep & cleanliness of the hotel. Overall its the worst ever stay in my life. Dont book this Hotel .
Great staff. Great location. Bathtub had no shower curtain. Breakfast was great. Property manager was responsive to our requests.
NT
Stayed 2 nights in May 2019
8/10 Good
Naresh
15 May 2019
Liked: Cleanliness, staff & service
Disliked: Room comfort
Visit at Sinclairs Retreat.
Areas of improvement: food menu options, Internet was pretty bad in the hotel. And the hotel needs to have more directions to the hotel.
Elevation and the gardens in the resort were wonderful.
Excellent location. Overpriced and the rooms need so much attention. For the price, not worthy. Service is really good and so is the food. Overall experience was good. Hope they seriously upgrade the rooms as they are really dull.
It was really a bad experience staying at Sinclairs.firstly the reception guy was unable to find the expedia voucher received from expedia.We waited for an hour before we could check in.On entering the room the bedsheets were all dirty and old.The pillow was too soft without any proper material in it .There were very less sockets and that too not working.The bathroom was quite small.Also to add was the disapoointing breakfast.
It was a 2 star property at the rate of 4 star.
Really a first time bad experience through Expedia.
This hotel only looks good on the outside. Inside it’s crap and dirty. Beds are in horrible condition. Bathrooms are pathetic. Sinks only give u hot water and no warm water. When u shower, water leaks into the toilet and no soap holders. Hallways smell like toilet. One of the pathetic experience for me ever after paying 100$ a night.