Fortune Retreats is a nice little cottage away from the bustle of Ooty but close enough to get there in 5-10 minutes. The cottage itself was nice, although slightly on the older side. However, everything works fine. The place doesn't have a kitchen. We checked with the management and their reason was guests tend to trash the kitchen and leave the cottage smelling so they decided to lock down the kitchens in every unit.
The service was exceptional, make a call and less than 2 minutes later whatever you requested is there - extra towels, pillows etc. From time to time they had to change the LPG cylinders that provides gas to the water heaters.
The approach road to the cottage is in very poor condition and could be a hassle in monsoons. A car is a must to get to this property. But once there, the views are very nice.
Overall, a nice location and we had a very pleasant stay - 6 adults with 2 kids.