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"Always a pleasure to stay at Lotte hotel Clean safe comfortable And close to all shopping areas Personnel are kind and helpful "

"Very close proximity to Bulguksa temple. The hotel is renovated recently it appears and pleasant. There are also restaurants nearby. "

"체크인 부터 체크 아웃 까지 어느 하나 트집 잡을 것 없는 완벽한 1박이었습니다. 좋은 경험을 가질 수 있도록 배려해 주셔서 감사드립니다. 다음에 울산 방문 시 또 이용하도록 하겠습니다"

"욕실 출입시 약간의 담배 냄새가 공조를 통하여 났습니다. 금연에 대한 주의조치가 더 필요하다고 생각됩니다. "

"Nice room to stay."

"Besides the mistake at the front desk, everything went smoothly. The front desk staff doubled assigned another guest to the room I was already assigned to, and it caught me by surprise, but I understand mistakes can happen, and she handled it accordingly. The room was clean, bed was comfortable, and the breakfast was delicious. And the location was convenient. I will visit again."

"Sunrise was the best ever view. Staffs were very neat and room was so spacious and cleaned. I definitely come back this place with my family again. The restaurant’s food was decent. Korean chicken tasted better than I thought. Thumbs up!"

"The location is good. The accomodation itself was great. The room and bathroom new, comfortable and practical. It looks like a traditional hanok but we wanted a bed and this option was great for us. My only issue is that it was very hard to check in. When we arrived no one was there, I called the number in my booking and they told me to go back at three. I went back at three and still no one was there. Another guest arrived and told us they had booked in a different platform and they were given checkin instructions as it was self-checkin. We never got these instructions through Expedia. So I would suggest the owners check and make sure to contact Expedia guests with instructions too. "

"I had a pleasant stay overall - rooms were clean, staff was friendly, and the amenities were good. However, there was no dedicated space for drop-offs on check-in, which made arrival and departure a bit stressful, especially with luggage. Two buses occupied the whole space. "