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Hilton Omaha

4.0 star property
Hotel with 2 restaurants, steps from CHI Health Center Omaha

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Omaha

Exterior
37-inch LCD TV with digital channels, TV, pay movies
Premium Suite, 1 King Bed | Private kitchen | Fridge, coffee/tea maker
Restaurant
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot Tub
  • Free airport shuttle
  • Pool
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
The price is AED 309
AED 361 total
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Family Room

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 82.6 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Ballpark View)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 1 King Bed (Ballpark View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Ballpark View)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed (Ballpark View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Ballpark View)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Room, 2 Queen Beds (Ballpark View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Ballpark View)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds (Ballpark View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Hospitality Suite

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Hospitality Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 98 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible, Bathtub (Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, Accessible

Presidential Suite, Accessible | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Presidential Suite, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible (Hearing, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Suite, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 33 sq m
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 King Bed

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel
Pool
Hot Tub
Free airport shuttle
Pet friendly
7.4 out of 10, Good, (622)
The price is AED 287
AED 334 total
includes taxes & fees
24 Nov - 25 Nov
Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel

About the neighborhood

Map
1001 Cass St, Omaha, NE, 68102

What's nearby

  • CHI Health Center Omaha - 6 min walk - 0.5 km
  • Charles Schwab Field Omaha - 6 min walk - 0.6 km
  • Creighton University - 12 min walk - 1.0 km
  • Orpheum Theater - 16 min walk - 1.4 km
  • Henry Doorly Zoo and Aquarium - 7 min drive - 5.5 km

Getting around

  • Omaha Station - 8 min drive
  • Eppley Field Airport (OMA) - 7 min drive

Restaurants

  • ‪Blatt Beer & Table - ‬5 min walk
  • ‪Akarui - ‬4 min walk
  • ‪Holland Performing Arts Center - ‬7 min walk
  • ‪Omaha Tap House - ‬11 min walk
  • ‪The Fat Putter - ‬7 min walk

About this property

Hilton Omaha

Upscale hotel near CHI Health Center Omaha
Located close to Charles Schwab Field Omaha and Gene Leahy Mall, Hilton Omaha provides a free roundtrip airport shuttle, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the spa tub. Be sure to enjoy a meal at the two on-site restaurants. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and a banquet hall
  • A front-desk safe, concierge services, and a computer station
  • Guest reviews speak highly of the helpful staff and location
Room features
All 600 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with designer toiletries and hair dryers
  • 37-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (USD 29.00 per night)
  • Secured covered valet parking on site (USD 40.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 4:00 AM - midnight
  • Airport shuttle at scheduled times
  • Free area shuttle up to 2.00 mi
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-15 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • Pay movies
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered self parking fee: USD 29.00 per night (in/out privileges)
  • Covered valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Omaha
Hilton Omaha
Omaha Hilton
Hilton Omaha Hotel Omaha
Omaha Hilton Hotel
Hilton Omaha Hotel
Hilton Omaha Hotel
Hilton Omaha Omaha
Hilton Omaha Hotel Omaha

Frequently asked questions

Does Hilton Omaha have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hilton Omaha pet-friendly?

Yes, Hilton Omaha allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Omaha?

Self parking is available for USD 29.00 per night. Valet parking is available for USD 40.00 per night.

What time is check-in at Hilton Omaha?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Omaha?

Check-out is at 11:00 AM.

Does Hilton Omaha provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4:00 AM–midnight at scheduled times.

Where is Hilton Omaha located?

Located in Downtown Omaha, this hotel is within a 10-minute walk of CHI Health Center Omaha, Charles Schwab Field Omaha, and Gene Leahy Mall. Creighton University and Orpheum Theater are also within 1 mi (2 km). Omaha Station is 25 minutes by foot.

Hilton Omaha Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 506 out of 1005 reviews" "
Rating 8 - Good. 215 out of 1005 reviews" "
Rating 6 - Okay. 140 out of 1005 reviews" "
Rating 4 - Poor. 81 out of 1005 reviews" "
Rating 2 - Terrible. 63 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cody

Stayed 1 night in Oct 2024

10/10 Excellent

Macaela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean and comfortable. Staff is very attentive and friendly.
Stayed 2 nights in Nov 2024

4/10 Poor

Rachel

Traveled with family
My God what a horrible experience. They allowed late check out for the groups already there, so when the mass of people coming in for a concert got there, no rooms were ready. We waited for 3 hours to get our room, but by then we had had to do make up on the lobby floor and change clothes in the public bathroom. It was absolutely miserable.
Stayed 1 night in Nov 2024

2/10 Terrible

Cindy

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with my experience here. I booked a room with 2 queen bed about two weeks ago but when I checked in, I was told there was no more two queen beds available. So the person at front desk said that they can upgrade me to a king sized bed with a roll away bed. Mind you I have two adults and and one child. So the roll away bed was not going to work. The person at the front desk said that there is no other room available that has two beds. But when my boyfriend went down to talk to the person at the front desk, different person from the person who checked us in, they told him, there was plenty of rooms with two beds. I was very disappointed with my stay and my experience with the check in. I stayed at other places that wasn’t even comparable to the Hilton name brand hotel, and they were better. The only thing that I liked, it was connected to Chi Health Center.
Stayed 1 night in Nov 2024

4/10 Poor

Terri

Traveled with family
Parking in the parking garage was kinda crazy and the arm thing came down on my car as I was entering, which I was stuck for at least 20 minutes because the line was so long behind me I couldn’t move and it took that long to get someone to help me. Then check in line was about an hour wait, and my online check in wouldn’t work. She said about 20 minutes and my room would be ready (that was at 4:50pm). An hour later the check in line was almost 3x’s bigger, no room ready, my girls got ready for the concert in the lobby bathroom with tons of other people. Come to find out they needed a card on file, which they never asked when I checked in. Finally at 7:15pm my room was ready. It was just exhausting and really unnecessary for it to be that crazy. But the hotel staff and everything was very nice and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony, Gillette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was friendly, extremely close to walking distance all over and experiencing the Omaha area. The skywalk to the convention center was The most rewarding aspect of our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lots of amenities. Great access to watch basketball game. Just walked right into the stadium from the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

jamie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Excellent staff and ammenites. Close to everything.
Stayed 1 night in Nov 2024

6/10 Okay

Randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking was horrible but it was the night of the Laney Wilson concert. Maybe developers of the website can develop a way to check in and have a room key to avoid long lines during a major event.
Stayed 1 night in Nov 2024

2/10 Terrible

Crystal

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Traveled with family and small children, Traveled with group
Disliked: Property conditions & facilities
Check in took over an hour. Very long line. Wait time to get to our room after event was 45 minutes as we had to wait for elevator and stair could not be used. Sink wouldn’t drain and had giant crack in it. Convenient location and comfortable beds.
Stayed 1 night in Nov 2024

2/10 Terrible

Lauren

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kristen

Traveled with group
Liked: Staff & service, property conditions & facilities
Great beds.
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in sucked- the wait I should say to check in. appears they were not ready for the influx of people.. went for a concert. We had a used wine glass left in our room and the second queen had no fitted sheet. Other than that the room was clean, comfy and convenient for the concert and food.
Stayed 1 night in Nov 2024

2/10 Terrible

Lynette

The wait to get checked in would have been an hour and a half. We were going to a concert and didn't have time to wait. We checked our bags and were told we could check in after the concert. However when we went to check in our room was already taken by someone named Brittney. They double booked my room. So at 11:30 I drove 2 1/2 hours home.
Stayed 1 night in Nov 2024

2/10 Terrible

Megan, Des Moines

Liked: Cleanliness, staff & service, property conditions & facilities
3 hour wait to check in. 1 hour wait to use elevator. No stair access except for exit only.
Stayed 1 night in Nov 2024

10/10 Excellent

David Tyler, Timberlea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to the CHI Center, which was pretty cool
Stayed 2 nights in Oct 2024

10/10 Excellent

Alma D. Guzman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Patty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Jodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to attend the concert.
Stayed 1 night in Oct 2024

10/10 Excellent

Binela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible , very friendly and helpful. Room was clean .
Stayed 2 nights in Oct 2024

10/10 Excellent

Logan

Stayed 2 nights in Sep 2024

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Kong

Stayed 2 nights in Sep 2024