Quality Inn Old Saybrook - Westbrook

2.5 star property
Hotel with free breakfast, in the vicinity of Essex Steam Train

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby sitting area
Terrace/patio

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
The price is AED 279
AED 315 total
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 King Beds

Similar properties

About the neighborhood

Map
100 Essex Rd, Old Saybrook, CT, 06475

What's nearby

  • Essex Saybrook Antique Village Shopping Center - 2 min drive - 2.1 km
  • Katharine Hepburn Cultural Arts Center - 5 min drive - 4.5 km
  • Essex Steam Train - 5 min drive - 5.9 km
  • Goose Island - 8 min drive - 6.1 km
  • Harvey's Beach - 11 min drive - 9.1 km

Getting around

  • Old Saybrook Station - 5 min drive
  • Bradley Intl. Airport (BDL) - 61 min drive

Restaurants

  • ‪Burger King - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪James Farmacy Organic Cafe - ‬6 min drive
  • ‪Pasta Vita - ‬5 min drive
  • ‪Parthenon Diner-Old Saybrook - ‬6 min drive

About this property

Quality Inn Old Saybrook - Westbrook

Hotel near Essex Steam Train
Located close to Essex Island Marina and Essex Library, Quality Inn Old Saybrook - Westbrook provides a free breakfast buffet, a grocery/convenience store, and a terrace. The on-site American cuisine restaurant, The Comfort Cafe, offers lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free self parking
  • RV/bus/truck parking, multilingual staff, and luggage storage
  • A 24-hour front desk, free newspapers, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 120 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and free weekday newspapers. Guest reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • 27-inch flat-screen TVs with satellite channels
  • Mini fridges, microwaves, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • The Comfort Cafe

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Grocery/convenience store
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Frequently asked questions

Does Quality Inn Old Saybrook - Westbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Quality Inn Old Saybrook - Westbrook pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn Old Saybrook - Westbrook?

Self parking is free at this property.

What time is check-in at Quality Inn Old Saybrook - Westbrook?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Quality Inn Old Saybrook - Westbrook?

Check-out is at 11 AM.

Where is Quality Inn Old Saybrook - Westbrook located?

Located in the heart of Old Saybrook, this hotel is within 6 mi (10 km) of Essex Steam Train, Essex Island Marina, and Essex Library. Harvey's Beach and Ivoryton Playhouse are also within 6 mi (10 km).

Quality Inn Old Saybrook - Westbrook Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 296 out of 1014 reviews" "
Rating 8 - Good. 350 out of 1014 reviews" "
Rating 6 - Okay. 212 out of 1014 reviews" "
Rating 4 - Poor. 99 out of 1014 reviews" "
Rating 2 - Terrible. 57 out of 1014 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Stayed 2 nights in Oct 2024

6/10 Okay

Amy

Stayed 3 nights in Nov 2024

8/10 Good

Kyoung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staffs!
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Tvs outdated. Key cards can be a huge hassle. Clean. Quiet.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lynnette

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpets were old, filthy, had a white powder residue on them which suggests insect infestation. Bathroom clean and new.
Stayed 1 night in Nov 2024

10/10 Excellent

maria, worcester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was relatively within a short drive of the places I planned to visit. Loved it. Can't wait to return for the Essex Polar Express event.
Stayed 2 nights in Oct 2024

6/10 Okay

Jordan

Stayed 1 night in Sep 2024

8/10 Good

Maggie Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

William

Traveled with family
Room was clean and overall hotel good.
Stayed 2 nights in Oct 2024

4/10 Poor

Joe

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The Bathroom was absolutely disgusting. Shower area was moldy, and falling apart.
Stayed 1 night in Oct 2024

8/10 Good

Ernestine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin did not go well, but the staff made it better
Stayed 1 night in Oct 2024

10/10 Excellent

harrilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and close to the freeway. Not far from downtown Old Saybrook.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible,
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 1 night in Oct 2024

6/10 Okay

Heather

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked queen beds and got full. Front desk was very dismissive and argued they were not full size. I measured the mattress and they were 6 inches short of a queen size. Front desk admitted lots of people complain but when purchased they were told they were queen. I pd for a queen got mattress that measured 4’6” width.
Stayed 2 nights in Oct 2024

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast. Indoor pool. Clean and comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Julie Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

David, Rocky Hill

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smells very musty. They need to overhaul the ventilation and take care of the mold.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Traveled with partner
Liked: Staff & service
Older property. Worth the price we paid
Stayed 2 nights in Oct 2024

8/10 Good

Maggie Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property was a bit outdated, the facility was clean and the pool was immaculate. The help at the front desk was prompt and friendly. The only complaints we had was the beds were a bit hard and the halls smelled a tad musty.
Stayed 1 night in Oct 2024

10/10 Excellent

Terry, Pembroke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had read the property reviews before arriving. They weren’t great, so I was a bit worried. All in all, though, we did not find any concerns. Updates would be a bonus for sure. The lobby did have a musty smell, but nowhere else that we went in the building. The breakfast was easy and good. Our room was very clean and comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

M

Business traveler
Liked: Cleanliness, staff & service
It has seen better days… needs a rehab but it sufficed for my trip which was just!!a place to sleep. Tried watching TV for several hours before bed and I couldn’t even watch the INFERIOR TV and antiquated service of about 10 channels that I didn’t even recognize! The TV was about 34” very small to see from the bed. Carpets were dirty . On a positive note the front desk staff was friendly and helpful.
Stayed 2 nights in Sep 2024

2/10 Terrible

Laurie

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The property is in need of updating and repair. Their are strong musty odors in many rooms.
Stayed 2 nights in Sep 2024

8/10 Good

William, Cumberland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024