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"Excellent"

"I think very few gaijin go this far out. Some of the communication was difficult but the staff tried really hard and we enjoyed the stay Hard to navigate getting to and from major stations and it snowed one day at end of March Overall I’m glad we did it for the experience to be immersed in Japanese culture. "

"excellent service with easy parking. very comfortable, clean and nice room. fast wifi, breakfast was delicious. Onsen is great with good outdoor option."

"Everything about the property and my stay there was magical and beautiful. It’s very remote and hard to get to but very much worth it. The only drawback is not having much time to explore the town but if you’re looking to get away from the hustle and bustle of the city there’s not much better. "

"Need to walk a distance. Room no air conditioning.. very stuffy."

"Amazing experience in an amazing part of Japan. Highly recommended!"

"Higashiyama onsen is a lovely, narrow canyon on the outskirts of Aizuwakamatsu. The red and blue sightseeing buses stop within 150 yards of the hotel. The onsen baths are not too hot. The food is great. Our room was a regular one and was spacious. All in all it was a very nice place. "

"The food, atmosphere, and super friendly staff definitely make this place to return to. Staff was always friendly and very, very accommodating even with our limited Japanese vocabulary. Definitely the highlight of our trip for sure!"

"Very clean, excellent service "