4/10 Poor
Mallory D.
31 May 2024
Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness, location
Oklahoma City
This property upon arrival was not cleaned there was rice on the counters in the kitchen. There was dirt in the beds from I’m assuming socks or shoes and one room had such a big ant infestation the wall was moving. I contacted the management company They relayed the message to a property manager or something. the person they had call me was terribly rude. Then I got a call from Im assuming the owner and she was wonderful she moved us to another house a little bit away that was much nicer. The house still wasn’t as clean as I would prefer if I’m going to stay in. There were bugs on floor hair in beds leading me to think they weren’t washed. But the house was in working order and it did work for the days we were there. I did appreciate them being able to find us another house. I do recommend they get new cleaners or physically check properties before guests check in to be sure it is cleaned properly. They also requested that we not strip the beds when we leave, but as I said, before, it looked to me that the linens were not washed, so I did take it upon myself to strip the beds and the pillows and started a load of laundry before I left.
Mallory D.
Stayed 3 nights in May 2024