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"The staff was amazing. They were very helpful researching items that we have left behind at the previous hotel. We left the hotel. One of our visitors forgot his backpack in the lobby. The employee (Bemu) chased us several blocks with the backpack as we walked to the train station."

"Lovely calming environment, with great breakfast and coffee. Staff very friendly and helpful, with very nice Premier room."

"What an amazing staff at Nagoya Tokyo Hotel! So accommodating, friendly and professional! "

"The room was so ridiculously small. Our Internet quit working about 15 minutes in which is the way we had to connect to the TV so we couldn’t use Netflix or stream anything to our TV."

"The Nagoya JR Gate Tower hotel is most centrally located to public transportation: JR rail lines, local train lines, Shinkansen, public buses, taxis. Shopping & dining options are just 2 floors down below the 15th floor hotel lobby, with a very nice convenient Mart & a pharmacy on the same floor. The hotel is very clean & well maintained. All staffs work really hard to welcome & serve guests. Mr. Fukunishi helped me check in so graciously. Breakfasts at the hotel’s Gatehouse restaurant (a beautiful restaurant) are so fresh & delicious. It is a real delight to stay here! "

"Very clean and friendly. Very central."

"Love the view from our floor and the large soaking tub."

"Nice and clean."

"매우 만족합니다. 청결도 최상입니다. "