8/10 Good
Renee H.
6 February 2023
Liked: Cleanliness
Close to town
Property was close to town so this was really convenient and we enjoyed the spa. Unfortunately we weren't advised that the property was alarmed so when we arrived and unlocked the door the alarm went off. We had arrived late around 10pm so would have woken the whole neighbourhood up with the alarm blaring for 15 to 20 minutes before we were able to get hold of someone to turn the alarm off. The neighbour even came over. We called the security company and they weren't able to help. We then also tried to call the bachcare after hours but they didn't answer. The only saving grace was that I had received a text from I assume the property manager saving the lock box wasn't working and to let me know where they had left the key so I called that number 3 times before I was called back. We managed to turn the alarm off in the end but it wasn't a great experience.
Renee H.
Stayed 4 nights in Jan 2023