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"The checked-in experience was easy. Breakfast and dinner were a phenomenon. Everyone was kind and accommodating. We also got free milk in the morning that we could take, free boiled eggs, sweet potatoes, and popcorn by the fire at night. We loved our experience. Highly recommended. "

"I love that this hotel was completely different than what I expected. Upon arriving I was pleasantly surprised by the bed & breakfast style of the hotel and the nostalgic memorabilia displayed throughout the hotel as well. The staff was very informative and accommodating to my needs while speaking english. I felt right at home. The free hot chocolate was delicious which I sipped graciously in the living room after a hot soak in the private onsen. I had such a relaxing experience. I am looking forward to visiting Yufuin again and returning to this hotel! "

"Good location near train station Restaurant in train station and there is near by 24 hours Lawson "

"Very nice location and service"

"Cuisines are authentically Japanese and people are very friendly. The room was squarish and spacious as well "

"Location is good and the hotel is morden. Staffs were very nice and friendly. We had a good time there."

"Excellent staff and amenities!!"

"Excellent service and food"

"Perfect stop for next morning's trip to Mt Aso."