The only complaint is that we booked through expedia. We showed up to find the staff decided to leave before the times listed on their site. We had no key, no way to check in and no one would answer either phones. Finally after about an hour and having to leave to catch the last ferry so we weren't stranded on the island with no where to stay, we got a call back. They said they did not book through third party sites and we had difficulty sorting it out. It ended with them telling us where we could access a key to a room, who knows if it's the one we paid for or not. The property listed a sauna, pool, etc. Although we weren't given any information on the amenities or where to find them or if they were even open. The property was clean, the bed in our room was broken and slanted down, we had to fix it to be able to use it. We were told someone would meet us the next morning, no one ever came. Property was beautiful. Staff needs some work. Breakfast was great and the lady who cooked was very sweet. Be sure to book through the actual company instead of through a third party to avoid the mess we went through!