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"Clean, love the onsen, free shuttle bus"

"I stayed for one night to try snowboarding the next morning for the first time, I was very surprised by how helpful and friendly the staff was and there is a public bath at a walkable distance. The hotel is charming and retro, established in the 1970s and it has very lovely details in the decoration to enjoy "

"The staff were very helpful and friendly, the private bathtub on the balcony is a very nice touch. "

"The location is easily walkable to Yuzawa Nakazato and the shuttle to the JR station is convenient. Do not miss out on the dinner buffet! Rooms are adequate for sleeping and the staff is top notch helpful! "

"Simple rooms , incredibly located! Lockers & Onsen also amazing "

"Perfect Japanese style room. Definitely recommend for holiday at nearby resorts. But not for anything romantic as it’s a family oriented place. note bathroom and showers are shared and from 5-9pm only. Good for a group or a couple on a quick holiday."

"Would come back here again!! Thank you"

"staff was really friendly "

"I really enjoyed my stay at Kashiwaya Ryokan. Although it was long to get to without a car, it was worth the travel. The 2 days there didn’t feel like it was enough time. I will return again for sure. The room was comfortable, the private onsen were beautiful and amazing. The kaiseki served at dinner were delicious and perfectly balanced. The traditional Japanese breakfast (there were Western styled breakfast and brunch at the cafe in Shima Onsen town) was incredible as well. I want to thank the dedicated staff members I interacted with during my stay. They were kind and patient. I don’t recall all their names but I want to thank Hitomi, Yuho and Andrew for their help. I will recommend this ryokan to my friends. "