6/10 Okay
Antonio
29 November 2024
Liked: Cleanliness
I spent 9 nights, having booked a single room with a shared bathroom. I had been to Oaxaca many times, but never in November.
At Andaina, I had a room on the 2nd floor aka Nivel 1. The room was EXTREMELY cold, and not getting any sun. Also, it was too close to the front desk and its constant noises.
Getting a room on Nivel 2 or 3 would have been a lot more enjoyable for a long stay.
The roof top provides a great view of the city and the mountains. The shared kitchen is a great addition to the hostel which provides, free of charge, drinkable water and delicious coffee.
The hostel was extremely clean thanks to a hard working crew.
I complained to a manager about one of the employees,l who works the front desk.
A COMPLETE lack of manners and education was displayed by that young man. I asked the manager to coach him, hoping for a change.
Unfortunately, no signs of better customer service and manners were shown during the rest of my stay.
That young man shouldn't be working behind a desk dealing with an international clientele.
I will give only 3 stars because of him.
Otherwise, my rating would have been higher.
Antonio
Stayed 9 nights in Nov 2024