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"Second time staying here. Everything was excellent as before which is why we went back."

"Lovely place to stay"

"The lady at the check in desk was really friendly and even shared directions with us after her shift had finished!"

"Arrived late to check in but the lady was very helpful and friendly. Can’t complain about anything. Breakfast was good and the hotel was clean everywhere. "

"Really helpful staff - go out of the way to make sure that everything is as you would wish. Great breakfast, good wi-fi, on-site parking was provided, room fairly typical of city small hotels/guest houses but perfect for our needs. All in all excellent!"

"Great value, modern hotel. Breakfast buffet had lots of variety. Staff in all teams were friendly, helpful and engaging. "

"Lovely hotel. Right in the centre of Exeter. "

"Staff are lovely"

"The room was fantastic. But could do with a few bits of maintenance. (Towel holders could do with being reattached. That sort of thing). Lovely old building, but the room was lovely and modern, with great features. Nice grounds and great views. Nice swimming pool. But the changing room was really cold. Pumping cold air in there wasn’t ideal. The only part that let it down was breakfast. We were greeted by a lady who looked like she didn’t want to be at work. She took us to a table set for 2. We were a party of 2 adults and a child. Then seemed put out that she had to do another setting. 2 of the party are gluten free and the woman was told this. The toast came out fine, but the breakfast came out with sausages containing gluten. We were asked how we would like our eggs. We asked for hard yolks or flipped. They came out runny. One of the younger girls came and took the breakfast away, removed the sausage but the eggs had only been “flipped” on the plate and not cooked any more. Eggs not cooked right isn’t too bad but to give someone something that that allergic too is poor. The restaurant wasn’t overly busy. The 2 younger staff members seemed much more helpful and friendly. We would definitely stay again but would give breakfast a miss. "